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                                       Digital self-service career guidance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Preparation for COVID 19?





















                                       The Swedish Public Employment Service has recently relaunched and expanded a digital self-service                                                                                                                                                                                                                                                                                                                                                                                                                            One of the projects identified as a priority by Euroguidance Malta was the strengthening of the




                                       package for career guidance. The package is now available for external parties, such as municipalities,                                                                                                                                                                                                                                                                                                                                                                                                                      information and communication strategy with their stakeholders; guidance practitioners in the




                                       trade unions, social security organisations, regions and other authorities.                                                                                                                                                                                                                                                                                                                                                                                                                                                  education and employment sector, employers , national and public entities and other interested





                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    partners involved in lifelong career guidance. Although Malta is a small country and news and




                                       The package includes digital career guidance services                                                                                                                                                                                                                                                                                                                                                                                                                                                                        information does travel very quickly, information related to EG matters such as mobility issues, EU





                                       that can be of use for those who are unsure about                                                                                                                                                                                                                                                                                                                                                                                                                                                                            updates on lifelong guidance and training opportunities for practitioners, may not be on everyone’s top




                                       which profession to choose, those who want to know                                                                                                                                                                                                                                                                                                                                                                                                                                                                           list of priorities. As every organisation has its own targets and priorities and is bombarded with




                                       more about the current labour market and those who                                                                                                                                                                                                                                                                                                                                                                                                                                                                           reports, studies and articles received through work correspondence or the social media, it is a




                                       want to start studying or want to move on and take a                                                                                                                                                                                                                                                                                                                                                                                                                                                                         challenging endeavour to get your message through.





                                       new step in their career. The package includes the




                                       following parts:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             The first step was to upgrade the Euroguidance                                                                                                                                                                               contact with their practitioners and clients?                                                                                                                                                 These




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    website, with the aim of providing information and                                                                                                                                                                           initiatives are a good first response to the current





                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    resources to guidance practitioners and educators in                                                                                                                                                                         situation, but of course, the need to develop new ways




                                                           Self-service career guidance                                                                                                                                                                                                                                                                                                                                                                                                                                                                             education and employment on the European                                                                                                                                                                                     of reaching out to the practitioners is felt more than





                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    dimension of lifelong guidance.                                                                                                                     The web now                                                              ever. It has certainly shown how important it is to have



                                                 A tutorial explains how to make the best use of                                                                                                                                                                                                                                                                                                                                                                                                                                                                    includes a section with resources that practitioners                                                                                                                                                                         your communication and information strategy in place.




                                                 the digital self-service package. It presents a                                                                                                                                                                                                                                                                                                                                                                                                                                                                    can use with their clients, especially during the                                                                                                                                                                            Since the start of the pandemic Euroguidance Malta




                                                 framework that connects the services and puts                                                                                                                                                                                                                                                                                                                                                                                                                                                                      current pandemic. It also aims to highlight career                                                                                                                                                                           has been working on developing and using new ways





                                                 them into context.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    guidance initiatives in the Maltese scenario to the                                                                                                                                                                          of connecting with stakeholders, in particular with





                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    European community.                                                                                                                                                                                                          students who are at a crossroads between futher

                                                           Interest guide





                                                                                                                                                                                                                                                                    The package also includes other services to ensure as                                                                                                                                                                                                                                                                                                                                                                                                                                                                        education and/or work. Besides communicating with




                                                 The interest guide consists of 12 questions. The                                                                                                                                                                   comprehensive a career guidance service as possible.                                                                                                                                                                                                                                            A Euroguidance Facebook page was also launched,                                                                                                                                                                              the latter, using school websites/Facebook pages,




                                                 answers result in an interest profile with                                                                                                                                                                         For example, the user has access to forecasts of the                                                                                                                                                                                                                                            presenting the latest information and developments                                                                                                                                                                           telephone helplines and emails, Euroguidance Malta is




                                                 suggestions for future careers. This service aims                                                                                                                                                                  future labour market. There is detailed and in-depth                                                                                                                                                                                                                                            on career guidance at the European level. A                                                                                                                                                                                  currently working on strengthening online one-to-one




                                                 to increase the individual's self-understanding                                                                                                                                                                    data for different parts of the country to support the                                                                                                                                                                                                                                          Facebook                                          Group                              Page                           was                       opened,                                   where                                sessions. This is all new but the hope is that, from a





                                                 and shows how his or her interests map against                                                                                                                                                                     user in choosing a profession with good prospects.                                                                                                                                                                                                                                              interesting                                        information                                            related                              to               international                                                negative experience which has suddenly changed our




                                                 the labour market. At this stage, the user may                                                                                                                                                                                                                                                                                                                                                                                                                                                                     mobility and lifelong guidance of particular interest to                                                                                                                                                                     lives, it is possible to develop new ways of operating,




                                                 book an online meeting with a career guidance                                                                                                                                                                                                                                                                                                                                                                                                                                                                      the Maltese guidance community is posted – with the                                                                                                                                                                          resulting in new knowledge which will provide the





                                                 counsellor. The interest guide is the beginning of                                                                                                                                                                 Services can be used as part of a guidance session                                                                                                                                                                                                                                              aim of enticing these same practitioners to also read                                                                                                                                                                        necessary competences to work with the clients in the




                                                 a process that naturally leads the user on to the                                                                                                                                                                                                                                                                                                                                                                                                                                                                  more on the general Facebook page. It is hoped to                                                                                                                                                                            21 century.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           st



                                                 remaining services.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                have more participation in this initiative as many

                                                                                                                                                                                                                                                                    The digital services can be used within a teaching and/




                                                                                                                                                                                                                                                                    or guidance session together with clients. The user                                                                                                                                                                                                                                             positive outcomes can result from such a discussion

                                                           Find a profession                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        forum.


                                                                                                                                                                                                                                                                    can choose only one part or combine several. All




                                                                                                                                                                                                                                                                    services are free of charge, continually developed, and

                                                 In this section, the user is able to access                                                                                                                                                                        updated by the Swedish Public Employment Service.                                                                                                                                                                                                                                               Hoping to find different ways to engage practitioners,                                                                                                                                                                                                                                                                                                                            Dorianne Gravina




                                                 information                                            on                   350                      occupations                                                and                      20                                                                                                                                                                                                                                                                                                                        the                   first                   Euroguidance                                                    Malta                          Newsletter                                          was





                                                 professional areas. The overview includes a                                                                                                                                                                                                                                                                                                                                                                                                                                                                        launched. This is a bi-annual newsletter from                                                                                                                                                                                                                                                                                                                                           Euroguidance Malta




                                                 description of duties for each occupation, labour

                                                                                                                                                                                                                                                                    You can access the services here.                                                                                                                                                                                                                                                               Euroguidance Malta providing useful, relevant and

                                                 market data and information on salaries, as well                                                                                                                                                                                                                                                                                                                                                                                                                                                                   up-to-date information for all members of the




                                                 as educational paths and requirements.


                                                                                                                                                                                                                                                                    Questions about the services can be sent to product owner                                                                                                                                                                                                                                       European Guidance community. The Newsletter also




                                                                                                                                                                                                                                                                    Joachim Öjeryd:                                                                                                                                                                                                                                                                                 aims to give prominence to guidance initiatives and

                                                           Profession and studies




                                                                                                                                                                                                                                                                    [email protected]                                                                                                                                                                                                                                                            research studies conducted in Malta.




                                                 On the Career Path Database page, the user is





                                                 supported in making conscious career choices,                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Were the Maltese preparing for the unexpected




                                                 based on both the individual's interests and con-                                                                                                                                                                                                                                                                                                                                                                                                                                                                  COVID-19 pandemic without knowing it? Where they




                                                 ditions, as well labour market demand and offers.                                                                                                                                                                                                                                                                                                                                                                                                                                                                  prepared to respond to the current experience of




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    social distancing, working from home and limited
                                                                                                                                                                                                                                                                                                                                                                                                                                            Nina Ahlroos








                                                                                                                                                                                                                                                                                                                                                                                                                        Euroguidance Sweden
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