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Valuing diversity: guidance for labour market integration of migrants







                     Migration policy is generally supported by legislation that tends to be amended in
                     most  countries  to  reflect  the  transposition  of  EU  directives  into  the  national
                     context.  Some  countries  have  used  the  incentive  created  by  this  process  to
                     reform  and  modernise  their  integration  systems  (Belgium,  Greece,  Spain
                     Hungary,  Austria,  Romania).  The  United  Kingdom  and  Ireland  have  a  special
                     status under the EU treaties which allows them not to participate in the adoption
                     of  the  Council  proposals  in  this  area: they  are  not  part  of the  Schengen  area,
                     although they offer special cooperation in criminal and surveillance matters.
                         There  have  been  institutional  reforms  in  many  countries  to  make  asylum
                     applications quicker and more cost-efficient. Refugee offices were established in
                     a number of countries (Belgium, Ireland, Spain, Latvia, Hungary, Malta, Poland,
                     Portugal,  Finland)  and  other  forms  of  administrative  and  legal  support  were
                     adopted  in  others  (Germany,  Ireland,  Greece,  France,  Austria).  The  countries
                     with  the  highest  intake  of  refugees  are  Germany,  Greece,  France,  Italy,  Malta
                     and  the  United  Kingdom.  Austria  and  Sweden  have  had  sharp  increases  in
                     refugee  intake  during  the  past  two  decades.  Asylum  policies  have  varied  little
                     across Europe because of international legal harmonisation.
                         One  of  the  most  relevant  innovations  in  the  coordinating  immigration  and
                     integration  activities  was  the  establishment  of  OSS  in  several  European
                     countries. These units, developed under a European Commission-funded project,
                     bring together all relevant services and ministries to  aid the integration of both
                     asylum seekers and economic immigrants. In the OSS model, cases are handled
                     individually and guidance – mainly information and advice – is provided by socio-
                     cultural  mediators.  Mediators  are  professionals  with  inter-cultural  training  and
                     knowledge  of  the  immigrant’s  language.  Frequently  they  have  migrant
                     background themselves.
                         The  OSS  had  a  considerable  degree  of  success  in  the  countries  where
                     implemented:  Germany,  Ireland,  Greece,  Spain,  Italy,  Portugal,  with  similar
                     practices  documented  in  Luxembourg,  Austria,  Slovakia.  They  brought
                     advantages in financial and administrative terms, generating a sharp increase in
                     the  efficacy  and  articulation  of  services,  with  good  response  rates  and  client
                     satisfaction.  The  OSS  responds  directly  to  the  common  agenda  for  integration
                     recommendations  for  cooperation  between  relevant  stakeholders  at  national
                     level. In spite of its success, and although the OSS format is regarded as good
                     practice,  its  implementation  is  not  straightforward,  apparent  from  the  fact  that
                     only six countries have successfully implemented the model.












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