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Socially responsible restructuring
                                                          Effective strategies for supporting redundant workers




                     supply, with most production materials sourced from other parts of the company.
                     As such, the plant closure is unlikely to hit any particular local supplier heavily.

                     6.16.3.   Restructuring practice
                     The  development  of the terms of the closure has been largely left to the local
                     plant to decide. There was no existing agreement setting out redundancy terms
                     so the conditions of a severance package had to be agreed from scratch with the
                     main  trade  union. From these discussions has emerged a severance package
                     that offers enhancements to the statutory minimum, with length of service being
                     taken  into  account,  backed  up  by an agreed set of support measures. The
                     company  initially  called for volunteers for redundancy, though there were
                     restrictions  on  who  would  eventually be accepted since production has to be
                     maintained during the phased closedown.
                        To manage the provision of support activities, the company has engaged the
                     services of a private outplacement firm. This firm offers support to staff on what
                     to do next, as well as help with the individual needs of employees in terms of job
                     search. It also provides access to its online services, which offers information and
                     advice to employees. The company also offers what is essentially an  internal
                     recruitment  agency  that  puts  firms  who are looking for new staff in touch with
                     those accessing the outplacement services.
                        On site, the company has set aside a dedicated room with internet access and
                     relevant literature with open access to staff so that those working on any shift can
                     use it. However, given the nature of the production process in this firm, most use
                     of the facilities is likely to be in normal breaks, though managers are expected to
                     be sympathetic to allowing staff to use the room during any downtime.
                        The company is also offering various activities to try to consolidate or refresh
                     the  skills and experience of the soon-to-be-displaced staff. For example, there
                     will be health and safety refresher courses. In addition efforts are being made to
                     allow all staff to complete a national  vocational  qualification  (NVQ)  Level  2  in
                     manufacturing operations so that they will have a portable, nationally recognised
                     qualification  when  they  leave  that reflects their experience. The NVQ process
                     allows the accumulation of units towards qualification based on the completion of
                     a portfolio confirming the knowledge and experience needed; this is a substantial
                     task for the employees but could have dividends on the external jobs market. The
                     company IT department is also offering training sessions to all employees who
                     feel they need basic IT skills or need to refresh their existing ones; this means
                     they can make full access of the range of online support available.
                        The company has publicised opportunities for displaced staff to relocate to the
                     plant, in another EU Member State, that is taking over production but there has








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