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                                                                             CHAPTER 5
                                               Cognitive ageing in older workers and its impact on lifelong learning  95





                 hold as well as on the way information is stored and organised. A basic
                 distinction is that between short-term and long-term memory. Short-term
                 memory involves immediate recall of items, has a capacity of 7±2 items and
                 is commonly used when attempting to memorise a short list of items. While
                 long-term memory involves permanent storage of information in an organised
                 ʻmental lexiconʼ, it is unlimited in capacity and often described as a library of
                 knowledge encoded and stored in a relevant and meaningful individual
                 manner, to be recalled later. Working memory is a theoretical concept first
                 described by (Atkinson and Shiffrin, 1968) that involves ability actively to hold
                 relevant information to perform a complex task such as problem-solving and
                 reasoning. The working memory system (Baddeley, 1999) includes a central
                 executive that organises sensory input with assistance of attentional
                 mechanisms, a visuo-spatial sketchpad (for non-verbal information) and a
                 phonological loop (for verbal information).
                   Long-term memory is further separated into episodic, semantic and
                 procedural memories, which involve events, meanings and procedures
                 respectively. Although long-term memory is unlimited most times healthy
                 individuals fail to retrieve information accurately. Mnemonic strategies may
                 reduce forgetting but memory failures are the rule rather than the exception
                 in everyday situations. The reasons for forgetting have been extensively
                 investigated due to the importance of memory in personal and professional
                 environments. Most people in middle adulthood complain that they can not
                 recall substantial information on processes, procedures and events and are
                 forced to use reminders to improve their memories. The most important
                 reasons for forgetting are:
                 (a)  encoding specificity (Thomson and Tulving, 1970);
                 (b)  decay (Woodworth, 1938);
                 (c)  lack of access because of emotional load or repressure (Baddeley, 1999);
                 (d)  interference (Barnes and Underwood, 1959);
                 (e)  amnesia (Baddeley, 1970).
                   Given the importance of memory in daily activities, several authors have
                 discussed memory deficits resulting from normal ageing (Gregoire and
                 Van der Linden, 1997). The studies yielded contradictory results. Table 5.1
                 provides an overview of the main findings of more recent studies on memory
                 and ageing in non-pathological individuals.
                   From  Table 5.1 it is clear there are substantial differences in results
                 depending on age groups and the task used. In relation to short-term memory
                 which involves immediate recall of short lists of digits there is small decline
                 that accelerates after the age of 70. On the other hand, well-practiced tasks
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