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                          Working and ageing
                      174  Guidance and counselling for mature learners





                         these individuals were driving their own development, liked learning new
                         things related to their job and enjoyed new challenges at work, partly because
                         they offered opportunities for learning. The career decision-making styles of
                         respondents were mixed, but again emphasis on learning and development
                         was strongly apparent, with learning from previous experience and needing
                         to reflect, plan and analyse when thinking about career development all
                         emphasised. Willingness to take opportunities as they arose also reflected
                         proactiveness of most respondents (Brown et al., 2010).
                           Respondents, however, had varying degrees of success in the labour
                         market over their life courses and relatively few had completely untroubled
                         career histories.  Their learning and work trajectories resonated with the
                         structural conditions they faced. For example, in Romania and Poland workers
                         over age 45 had to negotiate major shifts in societal and organisational
                         structures and had to demonstrate ability to operate effectively in very different
                         contexts. Personal agency is clearly an important driver of individual work and
                         learning trajectories, but for many older workers their working lives had
                         become more complex. Additionally, it was found that:
                         (a)  there is an increased role for reflection and reflexivity as individuals shape
                             their work trajectories (choices and possibilities have expanded and
                             structural, organisational and technological change have added
                             complexity to work trajectories);
                         (b)  experience developed through engagement with challenging work is the
                             main vehicle for professional growth, but this needs to be supplemented
                             in various ways and individuals have choices in combining learning
                             activities (formal, non-formal and informal) with which they engage;
                         (c)  individuals seek a degree of personal autonomy in how their careers
                             develop (and the meaning attached to career) but, in parallel, they also seek
                             opportunities to exchange experiences with peers, colleagues and experts.
                           The survey findings provide support for the idea that individuals are
                         responsible actors in creating their own career pathways through learning and
                         development linked to opportunities in education, training, employment and
                         other contexts. However, at the same time, there is an urgent need to support
                         individuals in navigating their way through increasingly complex work and life
                         contexts and, in particular, by paying attention to the following factors:
                         (a)  reflection and guidance support: helping individuals become more
                             reflective at individual level through provision of career guidance and
                             counselling as a key component of a lifelong learning strategy, coupled
                             with introducing reflective strategies in organisations (in support of both
                             individual empowerment and organisational development). Even within
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