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                                                                             CHAPTER 9
                                        Changing patterns of guidance, learning and careers of older workers in Europe  177





                   From an individual perspective, handling interplay between opportunity
                 structures (Roberts, 2009) and personal agency (proactiveness) is not easy
                 to achieve on your own. Being able to discuss such issues with a guidance
                 practitioner could be useful at any time an individual is considering a major
                 transition, but one interesting dimension for older individuals was that it was
                 particularly valued because it could help make sense of their existing career
                 narrative as an aid to projecting into the future.

                 9.2.4.  Intensive periods of (substantive) learning across the life course
                 From a career guidance perspective, it was also interesting to consider
                 implications of the finding that substantive learning for individuals tends to be
                 episodic rather than lifelong in the sense of people being engaged
                 continuously in substantive learning (Brown et al., 2010). Substantive learning
                 in this context means learning which results in a significant change in values,
                 attitudes or behaviour, rather than just learning a new technique, etc.
                 Occasionally, an individual might engage in formal education and training for
                 most of their working life, but it is much more common for workers to have
                 bouts of intensive periods of (substantive) learning across the life course.
                 These intensive periods of substantive learning, following initial vocational
                 education and training or higher education studies, are typically concerned
                 with either upskilling within recognised career pathways or reskilling
                 associated with a significant career change. The upskilling or reskilling could
                 comprise a formal educational programme, CVT, learning while working or a
                 mixture of two or more of these components.
                   The career trajectory of one participant illustrated an intensive period of
                 part-time formal learning (educational upskilling) followed by a later period of
                 formal training coupled with more challenging work leading to further
                 development, upskilling and reskilling. In 1989, Michelle started doing routine
                 administrative work on benefits claims straight from leaving school at 18. From
                 1996 to 2000 she completed a skilled worker qualification and then a degree
                 which led to career development: first, in becoming a trainer, then an
                 operations manager before becoming a regional trainer. She then completed
                 a range of specialist advanced level vocational qualifications from 2005 to
                 2009 which equipped her to take a job in a new sector (health) as a manager
                 with responsibilities for business change based upon IT systemic change and
                 for measuring the benefits of such deployments.
                   How learning at work is coupled with career progression influences how
                 individuals engage in continuing learning (in some contexts after initial
                 recruitment, promotion is almost wholly dependent upon performance at work,
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