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                          Working and ageing
                       68  Guidance and counselling for mature learners





                         European Union for instance, the number of youngsters is decreasing, while
                         the number of people aged 60, and over, is at the same time rising roughly
                         twice the rate observed until a few years ago (European Commission, 2010).
                         These demographic changes imply an ageing working population and
                         necessitate companies to rely increasingly on older workersʼ competences
                         and efforts. Companies are in need of growing participation of senior people,
                         and are forced to retain their older workers longer, to make use of their rich
                         expertise, and to prevent skills shortages in critical domains.
                           Results from a broad scan on ʻage and workʼ, initiated by the Dutch labour
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                         union FNV ( ) in 2006, revealed that, in many companies, age-related policies
                         to prevent older workers from early retirement are absent (Klomp, 2010). Other
                         studies confirm there is a serious lack of strategic responses to the ageing
                         workforce (Armstrong-Stassen and Schlosser, 2008; Kooij, 2010). Based on
                         a survey among over 28 000 employers in 25 countries, the Manpower report
                         of 2007 concluded that one key reason for this is simply that employers do
                         not understand how to do so effectively (Armstrong-Stassen and Ursel, 2009).
                         The Manpower study found that a growing proportion of the older worker
                         population may be quite willing and able to continue working for years to come,
                         if workers are engaged and encouraged to do so (Manpower, 2007). It is thus
                         important to find out in what ways work organisations could positively affect
                         employability of their ageing workforce and support longer working lives.
                         Therefore, the main research question addressed in this chapter is what
                         factors affect employability of an ageing workforce.



                         4.2.  Understanding employability

                         Thijssen (1997) distinguished three types of employability definitions:
                         (a)  according to the core definition, employability encompasses all individual
                             possibilities to be successful in a diversity of jobs in a given labour market
                             situation;
                         (b)  the broader definition covers not only actual employability but also
                             individual capacities to improve and use employability;
                         (c)  in  the all-embracing definition, contextual factors and effectuation
                             conditions are added as well. Effectuation conditions are context-bound
                             factors that help or hamper a workerʼs employability, such as training
                             provided by the firm and human resources policies in place. In this all-


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                         ( )  Federation Dutch labour movement; Federatie Nederlandse Vakbeweging (FNV).
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