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TIPS FROM LATVIAN CAREER GUIDANCE PRACTITIONERS WORKING IN VARIOUS SETTINGS
VIKTORIJA GAINA KATRĪNA SEVRUKA
Psychologist at the Career Centre of RTU, Member of the Board of LKAAA Head of the Occupational Assessment Department of the State Agency for
Social Integration (SIVA)
“There are people who like the format of online
events because it saves time. I also like to be able “During the crisis, we digitized and simplified the
counselling process, improving accessibility and
to access the recordings later. However, there is
also a demand for a face-to-face format, as using less paper. Not all clients have access to the
technical support that would allow them to
personal contact is needed and valued. Online
distance counselling of RTU students is a good participate in counselling sessions or provide the
content that would be necessary, but when working
solution, for example, for exchange students
abroad.” around these problems to achieve common goals,
there is a sense of unity with clients and colleagues.
Our most valuable tools when working remotely are:
JOLANTA PRIEDE Zoom, MS Teams, Google Drive, Google Docs,
"karjeraskonsultants.lv" career counsellor Europass and, of course, phone and email.”
“WhatsApp video calls can be used in parallel both
on the phone and on the computer to ensure fast
and easy exchange of information without
interrupting the conversation. It is convenient to
send worksheets to be completed in MS Word, MS
Excel or other editable formats. Online tests or
worksheets that do not take a long time to
complete can be sent during the counselling
session. When assigning tasks during a session,
the video call can be paused so that the client can
complete the assigned task in a calm atmosphere.
Many counselling techniques can only be used in AIRA KLAMPE
person, but you can improvise with those that are Career Counsellor at Liepāja State Technical School
based on card draw - you can help the client
virtually select a card and work with it remotely.” “Using email, you can send different materials to
different target groups, but there is often limited
feedback. In a telephone conversation, you can
DACE BRIEDE-ZĀLĪTE briefly discuss the main ideas for planning a
student’s future career and suggest virtual
Founder and Head of the Youth Academy "Lift the World"
resources. In chatting the clients are more open,
“If the client is motivated, then there are no because they like this form of collaboration.
disadvantages to remote counselling. It saves on However, if the client reads or writes slowly, the
fuel, parking and room rental costs. However, a expected result of the counselling session is not
specific set of tools is needed which involve other achieved in the allotted time. All forms of distance
costs. For group activities I use ZOOM or Microsoft counseling have a common disadvantage - the
Teams, which require a subscription. I’ve also inability to read the client's non-verbal language,
invested in developing an electronic version of the gestures, and often changes in tone of voice or
DISC personality test and a client management tempo when talking about an important issue for
platform www.dacebz.com.” them.” �
