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Valuing diversity: guidance for labour market integration of migrants

the managers. The project is developed by the non-profit
organisation Ikubiz in cooperation with the Chambers of Industry,
Commerce and Crafts, (vocational) schools, the Labour Office,
the City of Mannheim. Guidance includes assistance with
administrative issues, coaching of the trainees, mentoring the
apprenticing companies and training of trainers. Information is
provided in schools, apprenticeship fairs and through a
magazine that is distributed in schools. The network supports
school leavers in finding internships/apprenticeships and
provides vocational counselling, training and social-pedagogical
support. Activities are evaluated via questionnaires to trainees.
Funding: the City of Mannheim, the German Federal Labour
Office, the Ministry of Economic Affairs of the Land Baden-
Wuerttemberg, the European social fund and the Freudenberg
Foundation.
More information at: http://www.ikubiz.de/ [accessed 3.4.2014].

Vluchtelingenwerk Guidance and individual counselling to refugees, asylum seekers
Vlanderen (Refugee and other immigrants to facilitate access to higher education.
Flanders) (Guidance Clients are expected to have finished secondary education and
and counselling are to have basic knowledge of the Dutch language. Information
service for refugees, is provided about recognition of qualifications as well as about
asylum seekers and the Flemish higher education system, its entrance requirements,
others), Belgium preparatory courses and potential financing of studies. Guidance
is provided on an individual basis and there is a follow-up of
students already enrolled. Tutors are provided for refugee
students with the main purpose of reducing dropouts due to lack
of social and academic integration.
Funding: European refugee fund and Impulse funds.
More information at:
http://www.vluchtelingenwerk.be/wat_doen_we/action-refugies-
flandre.php [accessed 3.4.2014].

Information from the case studies was analysed according to their objectives
and aspects of the value-added chain of guidance services, attempting to identify
critical options for each component:
(a) inputs: accounts for the training of staff and for the methodologies and
instruments used. Evidence of adaptation of methods is depicted;
(b) process: accounts for the identification of the activities developed, the type
of organisations involved, the participation of users/communities, the ways to
generate access by potential clients and instruments used to assess,
monitor and mainstream activities and their impact;
(c) outputs: accounts for identified outputs and depicts specific indicators,
whenever information is available.

The following sections provide a discussion of each of these components. A
case studies synthesis table containing this information was also produced and

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