Page 11 - Euroguidance-Networkys-Highlights-of-the-Year-2015

Bulgaria Germany

Mobility Ambassadors’ Network and an interactive Make it in Germany – Migration Support Centre of ZAV
game KnowMat as a multichannel counselling service

Welcome Portal

The Migration Support Centre offers its services through chat, telephone and e-mail via the Welcome Portal

Euroguidance Bulgaria has created a network Since its launch, the game has been widely used
of ambassadors to inform career consultants in in a variety of forums, events, and trainings. The German Federal Employment Agency which many. The aim is that the customer will be accom-
various areas of education as well as the general Increasingly the Euroguidance Centre receives is the appointed Euroguidance Centre of Germany panied by the counsellors of the ZAV during their
public about the multiple mobility opportunities invitations from schools and universities to intro- has established a Migration Support Centre that first time in the country. They will also be given
there are. duce mobility precisely through this game. commenced its work in July 2015. It is a one-stop information about support services offered by
The network of ambassadors consists of six These activities have raised awareness of current shop that provides comprehensive and multi- local Welcome centres, migrant networks and
professionals in the field of career information, mobility opportunities, facilitated career choices channel counselling services on living and wor- other relevant services and authorities in Germa-
guidance and counselling. Their main aim is to for young people and improved their confidence king conditions in Germany. ny. In addition German employers can get advice
promote the different possibilities of mobility and in their own potentials, and increased their under- The Migration Support Centre is located in the and support from the centre when they fill their
to prepare people who have decided to embark standing of key competences through the use of International and Specialized Services (ZAV) vacancies and look for trainees, skilled workers or
on the adventure called mobility. The network various interactive tools and games in education. of the German Federal Employment Agency’s specialists from abroad.
organizes training, seminars and presentations in International department. It offers international
all six geographical regions of Bulgaria. clients a smooth access to information about
Every year at least six training courses on Guidance employment, education and living conditions in
for Mobility are carried out to make participants Germany.
acquainted with the current opportunities for For them easily available up-to-date information
personal and professional development. In these on employment and learning opportunities is
training courses the most important aspects of important in terms of supporting their integration
mobility are discussed, experiences exchanged into society and the labour market. International
and non-formal education methods promoted. clients primarily wish to obtain information on
In 2015 the network of mobility ambassadors visas, work permits and professional recognition.
and the Euroguidance Bulgaria team created an Further, they seek assistance for dealing with dif-
interactive game to promote mobility. It is called ferent authorities and for finding accommodation,
KnowMat and it aims to establish a clear and kindergartens and schools.
comprehensive picture of the eight key compe- The information and counselling services provided
tences. The game is borrowed from the popular should not end after the applicant’s entry into Ger- Photo: Shutterstock
Twister and constitutes of a huge vinyl platform,
a panel with an arrow, and maps. All the images
have been specifically created for the game and
they represent positive illustrations of each key
competence and its contents.

CONTACT: CONTACT:
Krasimira Dimitrova Ilse Lore Schneider
Euroguidance coordinator Euroguidance Germany
Email [email protected] Email [email protected]
10 ONLINE SERVICES ONLINE SERVICES 11