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Learning while working
                  10  Success stories on workplace learning in Europe





                       Further action needs to be developed to encourage training in SMEs,
                     acknowledging that they were the driver of employment creation and one of
                     the engines of economic growth before the economic crisis. Supporting SMEs
                     to transfer and adapt innovation and technology might raise their awareness
                     of training needs and benefits of skill updating.
                       Both the quality of the training provided to enterprises and the competences
                     of trainers need to be addressed by any policy on skill development to be
                     successful. This applies to national and sectoral initiatives to promote learning
                     opportunities in the workplace or to prepare the economic recovery through skill
                     development. In less formalised forms of training, such as on–the-job learning,
                     trainers may help transform the working organisation into one in which workers
                     can develop their competences further while working, and opportunities for
                     learning are embedded in working tasks and work organisation. The primary
                     role of trainers is no longer to convey vocational knowledge in all its breadth,
                     but to support workers in learning within work practice, aid learning processes
                     in a broad sense and stimulate learning capacities. In more formalised forms
                     of training, a different range of challenges has to be faced, since participants
                     in continuing training may have a clear picture of what they want to learn,
                     for what purposes, and how learning should be arranged. In a consumerist
                     approach to learning, they want value for money or for the time invested in
                     training. While this puts both training providers and trainers under pressure,
                     it can make training more effective and targeted.
                       The combination of different policy measures, incentives and services
                     for both employers and workers is essential to encourage participation in
                     learning and enterprise commitment to skill development. Only through better
                     coordination of existing resources would it be possible to customise skill
                     development initiatives to employer needs, while personalising services
                     according to the needs and circumstances of individuals. Improving the
                     relevance and responsiveness of continuing training and less formal on-the-job
                     learning require that diverse policy measures, sources of expertise, financial
                     incentives and learning services are combined, responsibilities shared and
                     partnerships expanded to devise and implement practical training measures
                     in enterprises. The ambition will also be to achieve strong synergies between
                     economic renewal strategies, innovation policies, and employment and skill
                     development agendas. The contributions of adult learning to key policy areas,
                     such as flexicurity, innovation in enterprises and age management policies
                     are widely acknowledged. There is still a need to improve cooperation and
                     complementariness between national policies, regional, sectoral and local
                     strategies, and actions and services that are connected to adult learning.
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