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Socially responsible restructuring
                                                          Effective strategies for supporting redundant workers




                        From  the case studies, a number of cross-cutting issues emerge for
                     understanding the enablers, in engaging career guidance in the support of those
                     at risk of job loss from restructuring.
                        Preparation for socially responsible practices to  support  future  restructuring
                     needs of enterprises, seems to be limited; where this occurs it is rooted in wider
                     bargaining traditions that do not customarily cross national boundaries. Although
                     the evidence from the review in this respect is limited, it  seems  that  better
                     practices applied by a specific multi-national enterprise in one country, do  not
                     usually translate into front-line support in plants of the same enterprise in another
                     country.
                        Enterprise proactivity, beyond meeting minimum statutory requirements,
                     seems  to  be  atypical, especially for socially responsible career guidance
                     practices. There are important exceptions, notably for some enterprises  in
                     Germany and Sweden. In the latter, in contrast to other national contexts in much
                     of  Europe,  this  stems  partly  from  the limited role of the PES in restructuring
                     processes since the mid 1990s, beyond some statutory notification.  The
                     adjustment to restructuring is seen to fall with the social partners, but proactive
                     arrangements are discretionary.
                        A further model for proactive responses is the transfer company arrangements
                     in Germany. However, here too these arrangements and the use of  effective
                     career  guidance support within them are not universal and rarely covered
                     employees from SMEs.
                        Where there were proactive arrangements by enterprises, invariably  as  a
                     result  of  social  partner  negotiations, guidance and associated support services
                     are typically more intensive and usually rely heavily on specialist contractors. For
                     transition or transfer companies and other intermediary agencies, having in-depth
                     knowledge of current and likely future requirements in local,  regional  and,
                     sometimes, national and European labour markets is an essential success factor.
                     This requires active research and analysis, working with companies to gain ‘real-
                     time’  understanding  of where job opportunities are, and not just second-hand
                     knowledge of trends data.
                        In  both  proactive and reactive responses by enterprises in restructuring
                     situations, most adjustment is undertaken in partnership with  external  bodies
                     including PES, fully or partly publicly-funded.  These  are  important  features  of
                     services that go beyond enterprises’ capacities, and contribute to cost-
                     effectiveness in provision by harnessing the mainstream services, resources and
                     expertise of core public agencies. Success factors of such  collaborations,  with
                     PES and with other external services and suppliers, include sound preparation
                     and planning to build clear working arrangements, and clarity  in  roles  and








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