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Socially responsible restructuring
                                                          Effective strategies for supporting redundant workers




                     Glossary of selected terms





                     American Conference Board  –  is an organisation that represents business
                     interests in the United States.

                     Career guidance  – services and activities intended to assist individuals of any
                     age and at any point throughout their lives, to make  educational,  training  and
                     occupational choices and to manage their careers. Such services may be found
                     in schools, universities and colleges, in training institutions, in public employment
                     services, in the workplace, in the voluntary or community sector and in the private
                     sector. The activities may take place on an individual or group basis and may be
                     face-face or at a distance (including help lines and web-based services). They
                     include  career  information provision (in print, ICT-based and other forms),
                     assessment and self-assessment tools, counselling interviews, career education
                     programmes (to help individuals develop their self  awareness,  opportunity
                     awareness,  and  career management skills), taster programmes (to sample
                     options before choosing them), work  search  programmes,  and  transition
                     services.

                     Career guidance outcomes – taken here to be the impact of guidance services on
                     the skills, knowledge and attitudes which facilitate informed and  rational
                     occupational and educational decision-making and achievements.

                     Career guidance providers – providers of guidance services which, at point of
                     provision, may be found in schools, universities and colleges, in training
                     institutions, in public employment services, in the workplace, in the voluntary or
                     community sector and in the private sector. Different  funding  routes  support
                     different  forms  and  points of provision, within different national traditions and
                     contexts.

                     CIPD – Chartered Institute of Personnel and Development

                     Downsizing  – reduction of overall workforce size usually at enterprise or
                     establishment level through dynamic measures such as recruitment freezes,
                     internal  redeployment  (to  other  sites or functions), voluntary or compulsory
                     redundancy to reduce overall ‘head count’ (number of employees). This may also
                     be referred to in some corporate restructuring contexts as ‘right-sizing’.







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