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Socially responsible restructuring
                                                          Effective strategies for supporting redundant workers





                        What does emerge from the review is that  the  support  arrangements  for
                     vulnerable workers may need to be well-resourced, timely  and  often  provided
                     longer term, including in after-care arrangements if they are to be effective. It is
                     clear that the success of outplacement depends heavily on the age, skills and
                     overall employability of the employees, and is only partly mediated by the help
                     received.


                     7.5.    Better practice and transferability

                     An important feature of comparative research such as this is to look at the scope
                     for transferring better practice in socially responsible adjustment to restructuring.
                     The evidence of better practice within enterprises is not yet strong and there is
                     also limited evidence of the impact of different practices beyond the short term.
                     The  review  is, nonetheless, able to draw out some cross-cutting issues for
                     effective practice and enablers in achieving more immediate results.
                        Just as reskilling support will be less effective if not accompanied by career
                     guidance  and  associated support, then career guidance services within
                     restructuring situations cannot be developed or applied in isolation from related
                     services to support displaced workers. Examples are direct brokerage,
                     intermediary arrangements for work trials, enterprise start-up support and under-
                     pinning training and retraining activities that respond to individual circumstances.
                        Career guidance support will be effective in restructuring situations where it is
                     genuinely  client-centred. This calls for strategies where services are rooted in
                     needs-based provision, customised, and stemming from adaptive arrangements
                     for initial and continuing assessment of the circumstances and needs  of
                     displaced workers.
                        Effective practice may harness some group support arrangements  for
                     displaced workers, or those at risk of redundancy, but it calls for individualised or
                     ‘guidance plus’ approaches using counselling and other intensive assessments
                     which accompany these and drive the personalisation of the support offered.
                        Any group of employees affected by restructuring will not be homogeneous, and
                     effective reintegration of workers to other work will  need  to  respond  to  different
                     needs and capabilities. This will be supported by arrangements which customise
                     support  to  individuals to reflect those circumstances. Without this, the additional
                     benefit of the support provided will not be optimised and vulnerable groups may
                     continue to find themselves at greater disadvantage in the labour market.
                        Career guidance support in restructuring works best where it is  based  on
                     robust  local and occupational labour market information and networks.








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