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                          Working and ageing
                      230  Guidance and counselling for mature learners





                           This method ensures that the national qualifications system is able to offer
                         adult learners a range of qualification modalities that are convenient, flexible
                         and adjustable to the personal and professional life of each individual, but also
                         based on an organisational framework that allows for capitalisation of training
                         through modularity and complementarity between the different education-
                         training instruments. Guidance and counselling instruments and methods are
                         crucial. Today it is possible for each person to discover and define their own
                         best qualification pathway through adult life, with help from specialised
                         technicians at new opportunities centres. Diagnosis and guidance lead to a
                         negotiation process between advisors and candidates to ensure that each
                         individual can truly find the best qualifications solution.


                         12.4.  Recognition, validation and certification
                               of competences


                         As a result of the diagnosis process described above, an adult may be referred
                         to a skills and competences recognition, validation and certification process,
                         or to an alternative qualification pathway. Skills and competences recognition,
                         validation and certification processes are developed solely at new
                         opportunities centres. Alternative qualification pathways are always developed
                         outside the centre, considering local supply and access criteria. In these
                         cases, guidance is defined by a personal qualification plan, which states the
                         training path that must be followed. Processes adopted by the national
                         qualifications system are based on tested models, while simultaneously
                         anchored in the latest and most innovative lifelong learning processes
                         discussed since around 2000 (Gomes and Capucha, 2010).
                           Validation of non-formal and informal learning becomes a pressing issue in
                         a society with low levels of formal education, such as Portugal. Experience
                         shows that low levels of formal education are not necessarily equivalent to a
                         lack of knowledge and skills. This is why validation of formal and informal
                         learning is high on the agenda, particularly in lifelong learning paradigms.
                         During adulthood, there are multiple situations and contexts in which a person
                         is creating and imagining ways of solving actual problems and thereby building
                         knowledge (Paiva Couceiro, 2002). Such knowledge can – and should be –
                         socially recognised and validated.
                           Validation models are relevant in rapidly ageing societies, such as the
                         European. Older adults have a wider range of acquired experiences and
                         knowledge that should be valued by society, and recognised in reference to
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