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                          Working and ageing
                      248  Guidance and counselling for mature learners





                         practical reasons (a very large geographical dispersion of respondents) few
                         interviews were done by phone. The method for recording and processing
                         was the same in both cases. The items to be covered in the interviews were
                         identified and sent to respondents before the interview.  This helped
                         respondents to give well thought-out answers, and whenever necessary, to
                         consult information sources available to them in advance, for instance with
                         respect to statistics relevant to their own unit or operation. Each interview
                         lasted for about one hour. There was no transcription; rather, by listening and
                         marking highlights, we could go back to recordings and obtain exact wordings.
                         Quotes were grouped in accordance with the main areas of concern (see
                         Section 12.4). We tried to find elucidative quotes from different groups of
                         respondents to assess if conflicting views for each area would appear.



                         13.4.  Results

                         13.4.1.  Organisational aspects
                         A general view of many respondents in the armed forces is that openness to
                         change is low; it is difficult to bring about change in a large, complex organisation:
                         ʻthe armed forces are an ocean liner, manoeuvred slowly, with tough resistance
                         forces in the organisation hampering movementʼ (human resources).
                           There is high momentum in the organisation also visible in the career
                         switching project. Over the years, the Swedish  Armed Forces have
                         accumulated problems linked to the age and competence structure of the
                         organisation for provisions made in employment contracts, and general
                         unwillingness to fire officers. In interviews there was an almost unanimous
                         view that reform was necessary to change the age and competence structure.
                         Many respondents believed that motivation of older officers was a problem.
                         They are neither willing to, nor obliged to do foreign service. It is difficult to
                         recruit staff officers to such assignments, and older officers, 55+, also have
                         problems to fulfil physical demands in field service: ʻthey did not join the armed
                         forces to go to Afghanistanʼ (human resources);ʻ soldiers have to carry ever
                         heavier burdens, and officers should be good examplesʼ (commanding officer).
                           It is often a specific unit and its situation that has priority, rather than the
                         overriding problems of the armed forces at large. Commanding officers have
                         a strong and dominant position; they may not be persuaded by personnel
                         officers that a change is necessary: ʻthe major problem was to make
                         commanding officers agree that this was a problem; “this is not what it looks
                         like in my unit” ʼ (human resources).
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