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Increasing the value of age: guidance in employers’ age management strategies






                     motivated several of the company’s senior employees to stay in their jobs longer.
                     This trend is seen in several cases.
                         When the guidance focuses strongly on the individual, effects can also be
                     seen  in  the  self-confidence  of  an  older  employee.  With  the  right  guidance
                     activities, employees validate their own knowledge and skills and, at the same
                     time,  learn  something  new.  In  the  case  of  a  mentoring  programme,  younger
                     colleagues gain more experience and can see their confidence increasing as well
                     as their motivation to perform better as they learn from their more experienced
                     colleagues.
                         Mentoring activities also help younger workers in setting their career paths
                     and potential further education processes. By learning new skills and by sharing
                     the experience of their older colleagues, they can reflect on what they would like
                     to do in the future or what they do best. This shows the relevance of the creation
                     of  a  lifespan  approach,  with  a  holistic  understanding  of  the  individual  which
                     stimulates contact and cooperation between generations.


                     7.2.1.2.  Organisation level
                     At  this  level,  there  is  an  important  link  between  the  goals  behind  approaches
                     used  and  the  activities  developed.  Organisations  are  generally  focused  on
                     targets,  using  guidance  activities  for  a  specific  reason,  and  working  toward
                     reaching  underlying  goals. When  looking  at  the  cases,  companies  seem  to  be
                     reaching their goals (see Chapter 3):
                     (a)  productivity is increasing/not lost;
                     (b)  the culture is changing;
                     (c)  knowledge is transferred within the organisations.

                         A  strategic  approach  to  these  subjects,  through  an  age  management
                     strategy,  helps  create  a  stable  process  of  change;  it  might  even  speed  up  the
                     process. One Wicke’s employee commented: ‘Although I have already been with
                     the company for 15 years, I learned a lot of details that proved very useful later
                     on. By just taking over the job without an assessment, getting acquainted with my
                     new tasks would have been much harder and certainly taken longer than half a
                     year.”
                         However,  it  is  not  always  possible  to  make  a  direct  link  between  the  age
                     management strategy, guidance activities, and the results. More variables than
                     just the strategy itself affect the results, for instance  other developments within
                     the organisation or country. Nevertheless, age management does contribute to
                     the realisation of the goals.
                         Age management strategies result in a higher level of social capital. Social
                     capital  is  seen  as  the  (economic/productive)  benefits  that  relate  to  the  (social)







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