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Increasing the value of age: guidance in employers’ age management strategies
CHAPTER 7.
Outcomes from age management guidance
7.1. Introduction
This chapter focuses on the results and outcomes of guidance activities. Section
7.2 deals with the outcomes, results and impact of age management and
associated guidance activities. Section 7.3 describes the key elements that
contribute to the success of guidance activities. Section 7.4 will deal with the way
age management strategies and guidance contribute to national policy priorities,
laid down by the European Commission. Section 7.5 will conclude.
7.2. Outcomes, results and impact
When looking at the outcomes of age management strategies and guidance in
such strategies, there are three levels of interest for this study:
(a) individual level: outcomes and effects for employees;
(b) organisational level: outcomes and effects for organisations (employers);
(c) national level: outcomes and effects in society.
Figure 9 gives an overview of potential outcomes, results and impacts.
The outcomes of guidance activities observed in the case studies are
described below, on each of these levels. The most frequently mentioned are:
(a) job satisfaction of employees increases;
(b) employees stay employed longer;
(c) employees gain and transfer knowledge;
(d) productivity of the organisation increases;
(e) trend towards an inclusive culture;
(f) positive (unplanned) side effects, such as the improvement of innovation
processes.
Table 12 synthetises the outcomes described in the case studies.
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