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Valuing diversity: guidance for labour market integration of migrants







                     reflects on how to engage employers, immigrant communities and trade unions in
                     the development of these practices. This report also reflects on how to assure the
                     quality  and  accountability  of  the  guidance  activities  provided,  as  well  as  on
                     strategies to achieve sustainability and diffusion of the best practices.
                         Managers  at  national  and  local  levels,  as  well  as  promoters  of  guidance
                     activities  will  find  relevant  the  discussion  on  how  to  set  up  services  which
                     respond to migrants’ needs, initiative and contexts, using the full potential offered
                     by  their  communities.  They  will  also  find  important  debates  concerning  the
                     appropriate  skills,  knowledge  and  attitudes  of  practitioners,  helping  achieve
                     greater relevance and quality of provision. The study also reflects on strategies
                     for greater sustainability of practices, from a promoter perspective.
                         Practitioners will find relevant the reflections on which attitudes, knowledge
                     and skills to develop to provide  quality guidance for immigrants, as well as on
                     ways  to  engage  the  immigrant  community  to  achieve  more  effective  results.
                     Practices  debated  include  the  use  of  advocacy,  networking  and  use  of  role
                     models.
                         To debate these themes, the report is organised as follows:
                     (a)  Chapter 1 describes the context, objective and scope of the research;
                     (b)  Chapter  2  describes  the  methodology  used,  making  a  short  theoretical
                         review,  followed  by  a  value-added  perspective  of  guidance  processes  for
                         immigrants;
                     (c)  Chapter 3 discusses the demographic and social-economic background of
                         immigration  flows,  characterising  the  main  immigrant  groups,  their
                         destinations, and their education and labour market outcomes;
                     (d)  Chapter 4 discusses the present EU integration framework for immigrants,
                         as well as national tendencies concerning the role of guidance labour market
                         integration policies in recent years;
                     (e)  Chapter 5 presents the case studies developed to support the discussion of
                         guidance practices;
                     (f)  Chapter  6  identifies  key  challenges  and  opportunities  for  guidance  in
                         integrating immigrants;
                     (g)  Chapter 7 discusses the lessons learned and lays down a set of principles
                         for good practice in immigrant integration;
                     (h)  Chapter 8 defines priority action areas for policy-making.


















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