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In-company trainers as key drivers of quality  89





            While in-company trainers tend to have a strong vocational identity as skilled
            workers in a specific domain, they do not usually possess a strong identity
            as trainers. As a result, policy initiatives on continuing vocational training
            have difficulty in reaching trainers in enterprises as a target group. Further,
            there are very few interest groups for this occupational category in Europe.
            Where there are no minimum training standards for companies, obligatory
            basic workplace health and safety regulations are an indirect approach to
            improving the quality of in-company training, since they have resulted in
            higher levels of responsibility and recognition of trainers. Across Europe,
            minimum requirements and professional profiles for in-company trainers are
            being introduced to define the basic competences they need. Competence
            standards, qualification requirements and certification processes may well
            lead in the future to a redesign of ‘training professions’.
              The complexity of trainers’ working environments, in particular in fast-
            moving sectors, requires innovative and cost-effective strategies for their
            continuing professional development, which will not constitute an additional
            burden or an unbearable demand. Flexible arrangements for continuing
            learning by trainers can informal and non-formal, being project-based and
            organised on-the-job, or through peer learning. Communities of practice led by
            sector organisations or training providers themselves have been successful in
            offering advice, assessing training needs, encouraging knowledge sharing and
            shaping training opportunities tailored to trainer needs. Trainers in companies
            are facing new challenging tasks for which they need to be supported. They
            will have a decisive role in the design of working environments and work
            organisation that encourage learning, such as work processes in which skill
            development is embedded.
              In-company trainers are key drivers and sine qua non conditions for high
            quality continuing training and on-the-job learning in enterprises. Trainers are
            also a key partner in strategic policies that encourage lifelong learning and
            age-friendly working environments, as well as those that attempt to secure
            employment, through successful life and work transitions, and by providing
            the right skills for the new jobs that will emerge in the future. By failing to
            attract and retain the right trainers, and by not offering them opportunities
            for professional development, we run the risk of building castles in the air.
            Strategic policy developments are acknowledging the contributions of trainers
            and the need to support them in their increasingly demanding tasks. A lot
            has been done to improve the status of trainers and much more needs to
            be done to improve their competences, status and recognition.
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