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5.1. The concept of competence .................................................................................65

5.2. Designing the competence framework .................................................................66
5.2.1. Existing frameworks.................................................................................66

5.2.2. The scope of the competence framework................................................67
5.2.3. Client competences .................................................................................68

5.2.4. The structure of the competence framework ...........................................69
5.3. Understanding the competence framework..........................................................70

5.3.1. Words and language................................................................................70
5.3.2. Culture, context and personal values ......................................................71

5.4. Understanding specific elements within the competence framework ...................71
5.4.1. Client-interaction element: conduct and enable assessment ..................71

5.4.2. Client-interaction element: enable access to information ........................72
5.5. Are all competences ‘learnable’?..........................................................................72

5.6. Responses to the consultation process................................................................73
6. The competence framework ...........................................................................................74

6.1. Overview of the competence framework ..............................................................74
6.1.1. Purpose ...................................................................................................74

6.1.2. Conceptual background and potential uses.............................................74
6.1.3. Language, interpretation and definitions..................................................74

6.1.4. Contexts and conditions ..........................................................................74
6.2. The structure of the competence framework ........................................................75

6.2.1. Foundation competences ........................................................................75
6.2.2. Client-interaction competences ...............................................................75

6.2.3. Supporting competences.........................................................................75
6.3. Definitions of competence and of career guidance...............................................75

6.3.1. Definition of competence .........................................................................75
6.3.2. Definition of career guidance...................................................................76

6.4. Foundation competences .....................................................................................77
6.4.1. Contexts and conditions ..........................................................................77

6.5. Client-interaction competences ............................................................................78
6.5.1. Contexts and conditions ..........................................................................79

6.6. Supporting competences......................................................................................83
7. Using the competence framework ..................................................................................88

7.1. Customising the framework ..................................................................................88
7.2. The competence framework and qualification systems........................................88

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