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Even where comprehensive information services have been developed, it is not always
               easy to make them equally available to all people. The use of ICT has undoubtedly had a
               large impact on extending access to such services, but access to ICT itself is not universal;
               this results from lack of hardware and equipment, or because of difficulties (sensory loss,
               learning difficulties) or the personal preferences of the potential service user.


               1.4.  Changes and trends


               The main focus of this study is the training routes through which current or intending career
               guidance practitioners can develop the knowledge, skills and wider competences required for
               their professional work. Training routes frequently reflect national policies and priorities, and
               adjust to reflect changes in such policies. It is, therefore, an important part of the context for
               this study to record some of the most significant changes, and cross-country trends in these
               respects.
                  Most contributors reported increased policy attention to career guidance  and,  in  many
               cases, went on to detail legislation or strategic actions following from this attention. This was
               not  universal:  a  contributor  from  the Netherlands remarked that: ‘everyone agrees on the
               necessity of good career guidance, but in practice there is not yet much progress’. However,
               progress is evident in many countries, with actions falling into several domains.

               1.4.1.  Stronger legal foundations for careers work

               Career guidance is the subject of legislative change in several countries, sometimes focused
               on the schools setting.
                  In  the  Czech  Republic,  a decree issued in 2005 contains specifications for guidance
               services  in  schools,  outlining the services to be provided, the guidance activities required
               (including for students with mental or physical disabilities),  the  anticipated  outcomes,  the
               materials  available  and  the  charges allowable. The new school departments established
               under this decree have specified types of staff, including educational guidance and career
               guidance counsellors.
                  New legislation in Iceland in 2008 stipulates that educational and vocational counselling
               should be accessible to all school students in lower and upper secondary education, and that
               it must be provided by qualified specialists.
                  In other cases, legislation links school-based services  to  other  career  support.  The
               National Board of Education in Finland has defined new national curricula for comprehensive
               and secondary-level schools, with new emphasis on  the  responsibility  of  the  school  to
               provide  guidance.  This  legislation requires cross-sectoral service delivery, jointly with the
               Public  Employment  Service and with health  and social services, thus impacting on the
               competences  needed: practitioners must be involved in designing service delivery and in
               operating in networks to deliver the services.
                  The Guidance and Counselling System Cooperation Council was established in Latvia in
               2006.  Subsequently  the services of the Public Employment Service and the Professional
               Career Counselling Centre were merged in 2007, while the Ministry of Education took the
               lead role in an ESF project (2005-08) to develop career education and counselling. Among
               the project’s activities are the development of a career education model syllabus, delivery of



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