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Socially responsible restructuring
                                                          Effective strategies for supporting redundant workers




                     (c)  internal management and human resources  considerations:  line  managers
                         responsible for notifying the dismissals have often expressed their difficulties
                         in firing friends or colleagues with whom they have worked  closely.  Staff
                         motivation and prevention of associated sick leave is also a central concern
                         of the firm.
                        In spring 2005, a new wave of 600 dismissals was envisaged, and it was
                     anticipated that an additional 1 000 positions would need to be cut the following
                     year. Internal reflection started on how to  organise  such  major  restructuring
                     without having to terminate contracts. Although it was criticised by external trade
                     unions, the idea of a competence pool was debated and gradually gained ground
                     within the company. Following negotiations between employees’ representatives
                     and management, it agreed to test out the  new  system  for  a  limited  period  of
                     time. The scheme was presented to the press in November 2005, together with a
                     confirmation that there would be no more direct termination of  contracts.  The
                     competence pool started its activities in January 2006 and was continued in
                     successive  years,  though  its  parameters were adjusted to match changing
                     conditions. Further, it was felt important to set greater incentives for job search
                     and to limit the costs of the scheme at a time when fewer job vacancies were
                     available.

                     6.10.3.   Restructuring practice and processes
                     The objective of the pool is to help employees at risk of redundancy  find  new
                     professional goals. It provides an institutional structure and  related  financial
                     support to seek new career opportunities during a period of time which is longer
                     than the regular period of notice. Indirectly, the pool also  helps  TSF  business
                     units as it aids outplacement/redeployment  of  former employees, at the same
                     time as helping them find new professionals for available positions. The pool was
                     conceived initially as a temporary, one-year, project in autumn 2005. It functions
                     as  a  separate  unit,  with  its own budget, and reports directly to the HR
                     department. It now employs 10 permanent staff, including HR professionals and
                     former employees from the pool.  The  activities are supervised by a steering
                     group with employees and business representatives.
                        Since January 2006, all employees at threat of losing their job following the
                     legal  two-month negotiation period with employees’ representatives are
                     transferred  to the pool. The transfer is preceded by an in-depth discussion
                     between  the  line  manager and the employee concerned, which should already
                     contribute to a better understanding of the pool’s role and mission. Once in the
                     pool, the first phase (typically the first month) is often used to adjust to the new
                     situation. In the second phase (typically the second  month),  employees  are








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