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Annexes

Annex 6: Development of the Careers Service Impact Inventory

The Careers Service Impact Inventory pilot study is Rationale and approach
being conducted, on behalf of ELGPN, by a team led The rationale for this methodological approach was
by Dr István Kiss, Eötvös Loránd University, Budapest, to build on an existing tried and tested structure and
Hungary. The study is designed to capture the learn- systematic framework originally developed in Hun-
ing outcomes from careers support activities from a gary by Kiss et al. (2009). This assessed the learning
young person’s and adult’s perspective. This involves outcomes of career service interventions in a range
assessing the client’s viewpoints and their experi- of differing settings. The theoretical model is based
ences of career-related information, advice, guidance upon research developed by Schiersmann (2008)
and careers education, where appropriate, using an and key principles underpinning the Cognitive Infor-
online questionnaire and client support materials. mation Processing (CIP approach) developed by
The measured variables are linked to the concepts Sampson et al. (2003) and the constructivist career
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of career management and career adaptability of theory developed by Savickas .
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individuals in fast-changing and often unpredictable
labour markets. The underpinning aspects include: Methodology
information handling strategies, self-knowledge, The online Careers Service Impact Inventory (CSII)
interpersonal skills, acknowledgement and handling is now available in seven languages (DE, EE, EN, FR,
of environmental factors related to career construc- HU, PT, SI). The data is stored in a secure proxy server
tion, identifying and integrating career goals, and based in Hungary. The on-line tool is used to screen
enhancing career opportunities. background data and assess the impact of differing
The pilot complements the ELGPN Quality Assur- types and levels of career interventions. The data is
ance and Evidence-base (QAE) Framework developed classified into eight broad categories:
by WP4 (see Annex 5), and supports the underpin-
ning principles of career management skills (CMS) • complexity of the client’s needs;
developed by WP1 during 2011–12 (see Section 2.1). • the client’s career-related information-handling
The Careers Service Impact Inventory is being strategies;
piloted in five member-states from March to • self-knowledge;
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December 2012. Full and detailed user guidelines • social competences;
for organisations and for individuals who have given • goal-setting and integration;
their consent to participate in the pilot are available • number of career options;
on the ELGPN website. These comprise: • knowledge about the LMI and social context;
• personal and psychological resources.
• an online client questionnaire;
• a client feedback report;
• a consent template;
• a letter for participating organisation(s); Annexes
• a set of technical information for translation in 18 Sampson, J.P., Peterson, G.W., Reardon, R.C. & Lenz, J.G. (2003). Key
each home country. Elements of the CIP Approach to Designing Careers Services. Tallahas-
see, FL: Center for the Study of Technology in Counseling and Career
Development.
19 Savickas, M.L. (2005). The theory and practice of career construction.
In Brown, S.D. & Lent, R.W. (eds.): Career Development and Counseling:
17 DE, EE, HU, PT, SI. Putting Theory and Research to Work. New Jersey: Wiley.

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