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Increasing the value of age: guidance in employers’ age management strategies






                     not  necessarily  share  the  same  principles  as  the  public  quality  assurance
                     framework for guidance or other associated systems. Systems for validating non-
                     formal learning are clear practical examples of broad guidance-based activities
                     with enormous inter-company variation.

                     Challenge 7
                     There is currently no established method to follow up and evaluate the benefits of
                     guidance and no systematic monitoring and assessment of guidance activities in
                     most countries. This is partly related to the absence of quality guidelines, which
                     would normally carry the implication of a structured monitoring system. Whenever
                     evidence is collected it is not harmonised in accordance with a standard that may
                     allow  for  the  comparative  study  of  the  effectiveness  of  initiatives.  Absence  of
                     evidence about the effects of guidance and active age management strategies,
                     creates  uncertainty  among  governments  and  employers  about  the  benefits  of
                     career guidance. Further, absence of a knowledge base hinders opportunities for
                     transferring practices across different organisations, sectors or countries.


                     Challenge 8
                     The  potential  of  ICT  tools  is  not  fully  explored.  Online  instruments  provide
                     increasing opportunities for information and guidance to specific groups. This is
                     can  be  done  by  using  ICT  tools  to  inform  at  national  level,  through  the  public
                     employment  services,  or  through  assessment  tools  at  organisation  level.
                     However, more attention can be paid to using these tools better, as more (and
                     better) use could stimulate an employee to learn. One area which seems to be
                     worth developing is exchange of learning experiences among peers. Attention is
                     also needed in making the tools available (and comprehensible) for all groups,
                     since not everyone has the same skill level in using ICT tools.


                     Challenge 9
                     Older workers are valuable assets that can be easily lost by enterprises, due to
                     insufficient  use  of  guidance  methodologies.  Keeping  older  workers  active  and
                     productive  is  considered  the  most  important  aim  in  implementing  an  age
                     management strategy, approach and guidance. Further, organisations are facing
                     challenges in retaining the knowledge of older workers, whose experience, direct
                     productive potential and management potential is frequently undervalued. Hiring
                     new,  inexperienced  staff  is  often  preferred  over  assessment  of  skills  needs,
                     attitudes,  preferences  and  the  job  redeployment  possibilities  of  older  workers.
                     Guidance provision is often limited to providing signposting, informing, advising
                     and mentoring.









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