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Increasing the value of age: guidance in employers’ age management strategies






                     example, in Eesti Energia (Estonia) the active age management measures were
                     chosen after careful consideration and research of best practices that companies
                     with  similar  profiles  have  implemented  in  other  countries.  The  company  also
                     organised a study tour to a company in Sweden for inspiration.


                     5.2.3.   Embedding in an overall human resources strategy
                     In  almost  all  cases  the  age  management  strategy  is  embedded  in  the  overall
                     human resources policy of the organisation. This is done through formal policy
                     (written in a human resources strategy) or it is incorporated in the work process
                     of  the  organisation  (without  being  laid  down  in  formal  policy).  A  few  cases,
                     however, report on developments in age management in a situation where age
                     has no specific place in the human resources strategy.
                         In  the  Rabobank  (the  Netherlands)  example  older  employees  created  the
                     approach  themselves.  They  felt  the  need  to  talk  to  each  other  about  how  to
                     ensure they would keep enjoying their work in the future. This led to the creation
                     of  a  community  where  they,  and  other  employees  wishing  to  join,  could  talk
                     among themselves about this subject. Although the human resources department
                     was  enthusiastic  about  this  bottom-up  approach,  they  finally  decided  not  to
                     incorporate this community in the HR strategy of the organisation.
                         Vysočina, Czech Society for Quality (CSQ) and Groupama noted that extra
                     attention was paid to the ‘non-discrimination’ objective laid down by law. The HR
                     strategy must not conflict with these objectives (more about the national systems
                     regarding this subject can be found in Chapter 3).
                         An age management strategy focused on older employees can also result in
                     positive effects for other groups of employees. At the Frosta Sparbank (Sweden)
                     the aim of the approach was initially to aid transfer of valuable knowledge from
                     older experienced employees to new recruits. However the aim became twofold
                     when the approach not only safeguarded knowledge within the organisation but
                     also strengthened employees both professionally and personally. The approach
                     evolved into an internal mentorship programme within the bank, suggesting that
                     introducing an age management strategy can stimulate the further development
                     of the overall human resources policy of an organisation.




                     5.3.    Including guidance



                     5.3.1.   Guidance for older workers and others
                     The definition of ‘older employee’ is very diverse in the 20 cases studied and can
                     be 45+, 55+ and in some cases even 65+. The line for defining older employees









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