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(a) aspects of time management and the requirements for client records may be dictated by
organisational policy;
(b) updating of skill and knowledge may be largely implemented through the organisation’s
staff development policy;
(c) information specialists may develop and manage the organisation’s information
services;
(d) some career guidance practitioners may have limited opportunity to ‘engage in research
and evaluation’; constraints may arise from organisational and time pressures which do
not permit space for this.
Figure 5. Competence area 3 – Supporting competences
3.1 Manage opportunity information services
Main tasks Contexts and conditions which you might think about
Identify information needed for Needs of both service providers and service users
career development activities Local, national and international:
• employment and labour market
• entrepreneurship
• education and training
• voluntary and community work
• social issues and care
• travel
• funding sources
• benefits and entitlements
Formats and resources
Obtain and prepare information Free and priced publications and services
materials Copyright
Paper, Internet and display materials
Preparing and writing information to meet local needs
Classify and store materials Ease of access
Appropriate classification systems
Storage and access media
Review and update information Criteria for currency and relevance
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