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2.6   Facilitate entry into learning and work
               Working with individuals or groups, face-to-face, by telephone or online

               Main tasks                         Contexts and conditions which you might think about

               Agree placement options            Range of opportunities: local, regional, national, European
                                                  and global:
                                                  •   employment
                                                  •   training
                                                  •   voluntary and community work
                                                  •   work experience and shadowing; tasters and
                                                      secondments
                                                  Decision strategies
                                                  Networks
                                                  Speculative applications
                                                  Informal and formal approaches
               Advise on the preparation of       Formats: CVs and résumés; application forms; letters
               personal information for applications   Paper and electronic
                                                  Tailoring styles to specific settings
               Support the application process    Interview technique
                                                  Awareness of selection procedures
                                                  Coaching and role-playing
                                                  Appropriate behaviour in work and learning settings
               Promote learning from experiences   Debriefing and constructive feedback
                                                  Follow-up support


               6.6. Supporting competences

               These seven competences describe the range of supporting actions needed to enable client
               interactions to be performed to a high standard. In some countries, an activity may be largely
               centralised (an example might be the preparation and dissemination of career information
               systems and materials). In some sectors or services, an activity might be allocated to one
               member of a team to perform it on behalf of the team. Other activities, such as ‘Update own
               skills and knowledge’, will always be individually required.
                  Again,  each  main  competence  statement  in this section – for example, ‘Manage
               opportunity information services’ – is divided into subsections (left-hand column) which are
               either  stages  or  optional  activities  related to the main statement. Adjacent to these
               (right-hand column) are a number of items which are intended to provide examples and to
               stimulate thought about what particular ‘contexts and conditions’ should  apply  for  this
               competence  in  the  country  or the sector in which it is planned to use the competence
               framework. As in the previous section, these are emphatically not requirements; however, in
               any use of the framework, those involved will need to create their own local or sectoral items
               for this column.
                  The policies and practices of the organisation employing career guidance practitioners will
               impact on the interpretation of the supporting competences. For example:






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