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Socially responsible restructuring
                                                          Effective strategies for supporting redundant workers




                     proportions  of  displaced  workers going into training or education are added,
                     taking  the  overall  totals  finding an alternative activity to above 50% in most
                     cases. However, even where the use of  outplacement  consultants  has  been
                     limited, this has not affected reintegration into the labour market, judging by the
                     example of Swedbank in Latvia (Case study 7). Here at the end of 2008, around
                     90% of staff made redundant had found alternative employment or other activity,
                     though this had fallen to around 50% at the end of 2009, reflecting the impact of
                     the recession.
                        Consideration of the type of outcome is important in assessing the effects of
                     any  support  package.  In  some of the German cases the re-employment rates
                     may appear high, but can be in precarious jobs; most of those rejoining
                     employment in the AutoVision case study went into fixed-term or temporary jobs,
                     as they did in the Karmann case where it was estimated that over 80% were
                     fixed-term contracts (Case study 6).
                        By contrast, the lower level of re-employment in the UK case studies partly
                     reflects the emphasis on allowing the displaced workers to consider longer-term
                     objectives, taking on board future labour market considerations and going more
                     for retraining opportunities that might provide a more sustainable outcome and,
                     ultimately, a more socially advantageous result. This is illustrated by the case of
                     GKN,  where 12% of displaced workers chose to follow long-term training,
                     reorienting themselves away from the  engineering sector to other occupational
                     areas with future employment potential (Case study 4).
                        The provision of individually centred advice and guidance  emerges  as
                     essential to the success of any career guidance support. This occurred in all the
                     case studies, though only in the case of EnergoMont (Slovakia) was this solely
                     provided by the PES. In the other cases, the PES was frequently involved as a
                     provider  but  working  in  partnership with the outplacement companies or other
                     public agencies such as the career service in the case of Anglesey Aluminium
                     (Case study 11). Further, information from some of the case studies illustrates
                     the comparatively high levels of satisfaction with the services offered. For
                     example, in Teliasonera a  number  of employee surveys had showed high
                     satisfaction  with  the  support  given, with respondents also indicating the
                     ‘humanity’ of the company’s approach in creating the ‘competence pool’ that also
                     had the knock-on effect of raising the morale of those employees still in work.
                        However, take up of individual advice and guidance varied between the case
                     studies and there is a clear distinction between white-collar and blue-collar jobs.
                     This is well illustrated in Volvo (Sweden)  where  around  80%  of  the  displaced
                     blue-collar  staff  used the support, but only 40% of the white-collar staff (Case
                     study 12). Some of the difference may be due to the ease with which the different








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