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Socially responsible restructuring
                                                          Effective strategies for supporting redundant workers




                        Nonetheless,  looking  across the case studies it is possible to identify a
                     number  of common elements that underpin the success of careers support to
                     displaced workers:
                              (a)  use of specialist outplacement service providers;
                              (b)  provision of individually centred advice and guidance;
                              (c)  use of group sessions;
                              (d)  value of employer networks in identifying vacancies.
                        A combination of these activities offers the best prospect for  a  successful
                     outcome but within the case studies it is possible to identify varying effects and
                     impacts as explained.
                        The  use of specialist outplacement service providers was virtually universal
                     practice in all the case studies; the exception is EnergoMont in Slovakia where
                     the practice was little developed and reliance for such services was placed with
                     the PES. In Germany the use of transfer companies is common and in two of the
                     case studies (Auto Vision and Siemens beE) they are company owned and
                     operated,  reflecting  the constant programme or restructuring in these larger
                     corporations  (Case studies 1 and 8). In Teliasonera (Finland) and Volvo
                     (Sweden), while a good deal of activity was provided by the companies, they still
                     used external outplacement companies to provide certain services such  as
                     access to training (Case studies 10 and 12). In the UK companies, most of the
                     support was placed in the hands of external placement companies, though often
                     under a regional support framework. In the Latvian case study, Swedbank only
                     offered such outplacement services to a small number of senior staff, with the
                     unit cost cited as one reason why it was not more universally  available  (Case
                     study 7).
                        However, judging the effectiveness of the various outplacement approaches is
                     problematic.  Nevertheless,  the  available figures suggest fairly high re-
                     employment rates:
                              (a)  AutoVision, on average 68%;
                              (b) Karmann, 60%;
                              (c)  Siemens beE ,on average 75%;
                              (d)  BenQ Mobile, 90%;
                              (e) Teliasonera, 75%.
                        The BenQ case may be an exceptional achievement related to the high skills
                     profile of the workers affected by the closure. In these above cases, substantial
                     resources have been put into outplacement provision (Chapters 3 and 4). This
                     contrasts with a much lower level of resources used by, for example, the UK case
                     study companies. Here, re-employment rates tend to be much lower, in the range
                     35 to 40% though these figures are boosted considerably (and correctly) if the








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