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‘Career Code’. Video content such as advice on the information has been organised according to
how to find yourself while you are at school, how questions that users generally ask.
to complete your CV, and how to prepare for your
first job interview as well as video blogs about The aim remains to guide users to more detailed
information in line with their needs. The structure
unique and different professions were created and
shared through the channel. A paid ads campaign was based on four main pillars: studying, work-
ing, career change, help and support. Each pillar
was implemented with the goal to reach not less
than 100 000 viewers. At the end of 2020, the contains thematic pages and offers additional in-
formation through links, reading recommendations,
content of ‘Career Code’ had been watched by
approximately 330 000 viewers. documents or contacts.
Regarding information on mobility opportunities,
A New Guidance Internet Portal in accordance with the Euroguidance mission,
in Luxembourg the choice was made to insert it directly into the
The Maison de l’orientation (House of Guidance) thematic articles responding to the question ”Do
created in 2012 in Luxembourg is a one-stop shop you also want to do it abroad?“. Depending on
for citizens bringing together actors from education their needs, citizens thus have the opportunity to
and employment. The Maison de l’orientation is discover that their project can also be carried out
in charge for the execution of the Euroguidance across borders, thanks to numerous European and
programme, together with the Erasmus+ National international programmes and projects.
Agency in Luxembourg (Anefore), in charge of the Since the language question is a determining factor
administrative and financial aspects of Euroguid- in Luxembourg, the virtual platform was created
ance Luxembourg. in French and in German. Parts of it will likely A number of outcomes resulted from these was a unique year as entry requirements set by
sessions. The response from students indicated these institutions were being amended regularly
This face-to-face advice and support was recently also be translated in Luxembourgish, English and that this service was really needed. In particular, due to the pandemic. The main aim was to create
expanded with parallel virtual support. In 2020 all Portuguese. students mentioned that the ever-changing situ- infographics easily understood by all students.
guidance related information was brought together Career Guidance Provision in ation regarding examinations was overwhelming The educators involved created resources both in
on one single newly created internet portal. Nu- Malta During the Pandemic and created stress. Additionally, students were also Maltese and English and tried to keep the infor-
merous collaborations and synergies have been concerned about entry requirements to post-sec- mation as simple as possible. Furthermore, they
developed with other administrations and external The year 2020 was very unique due to the ondary institutions. These online sessions not only also created an audio version of all infographics in
partners in Luxembourg. COVID-19 pandemic. In March all schools were meant to provide career information, but also order to reach out to more students. They strived
closed, and all educators had to resort to remote
There are multiple purposes to this portal. The teaching. During these particular circumstances, focused on understanding the students’ concerns, to create appealing and easily understood material.
virtual one-stop-shop was created to support and proved useful in putting parents’ minds at rest. Schools would then upload these resources to their
citizens in their lifelong educational and career the National School Support Services (NSSS), the Although in general this experience was very Facebook pages or send them by email to their
entity responsible for overseeing career guidance
choices. It aims to actively promote the guidance positive, there were some difficulties. Poor students. All infographics were also uploaded on
services and measures offered by public and pri- in state schools, felt the need to offer career internet connection was a challenge. The career the Euroguidance Malta Centre website.
guidance services to year 11 students through
vate actors by making their services more visible practitioners involved relied heavily on their This experience paved the way to create more
and coordinated. online one-on-one sessions. This particular year
group was targeted as these students were facing listening skills and were challenged to keep up similar online resources, which will be needed for
The approach taken in setting up the website an important transition towards post-secondary with the non-verbals of clients from the screen. the months to come since the COVID-19 pandemic
was to provide answers to citizens’ needs rather education and/or employment, and could not be At times, they had sessions with both parent and is still present. The respective precautions stress
than a list of available services. As far as possible, left on their own. student simultaneously. This had positive aspects the need for more online communication with our
whereby they could pass on the same information students and their parents.
to both. On the other hand, some students did
not feel comfortable discussing with their parents ‘NL Continues to Learn’
overhearing, and at times taking over the session.
As Euroguidance Netherlands, we are strongly
Through this experience the career guidance prac- committed to strengthening policy insights. In 2020
titioners had the opportunity to get out of their the Government invested heavily in crisis services:
comfort zone and explore new ways of working services to ensure that people who are at risk of
with clients remotely. It also helped them update losing their jobs due to COVID-19, or who have
their IT skills and learn new ones. Such experience recently lost their jobs, can find a new job as soon
also helped in identifying some points to improve as possible and, where necessary, receive targeted
future online sessions. guidance delivery.
The career guidance practitioners embarked on An important element in this service is ‘NL
creating a number of infographics about each Continues to Learn’. Below, we elaborate on this
post-secondary institution in Malta and Gozo. This initiative, on what it means for career guidance in

50 2. EUROGUIDANCE NATIONAL LEVEL ACTIVITIES 2. EUROGUIDANCE NATIONAL LEVEL ACTIVITIES 51