Page 15 - euroguidance-insight-2017-autumn

15
The Use of ICT in Guidance

- What we want to offer is a digital and a uniform data

service that is on the user’s side. structure and we
Our services are objective and have tried to avoid
free from commercials. We also long texts.
want to present a broad service
that covers the entire guidance A new “Profes-
process; self-reflection, knowl- sion Compass” is
edge about life and work, deci- launched during
sion making and successful tran- the summer. The
sitions, says Lisa Tönus, who is tool provides one,
a guidance professional and web five and ten year’s
developer at the National Agency labour market
for Education. forecasts for dif-
ferent professions.
The forecasts are
Jobskills.se for newly arrived
connected to re-
A growing client group in need of gional and local
guidance are the newly arrived circumstances
migrants, who are in search of and a map func-
education and work. Here, the tion is integrated
Swedish Public Employment Ser- through Google
vice has launched a new digital maps. The tool
tool that helps to prepare for the covers 200 differ-
Swedish labour market. In the ent professions.
portal clients may share their pro-
file with employers and get infor- - The aim is to raise the quality of information and help provided
mation about jobs and education, the digital “guidance offer”. The by guidance counsellors today,
matched against their profile. This idea is that the digital channels concerns matters of confirming
may be done before a resident can work side-by-side with the eligibility, explaining admission
permit has been granted or even non-digital service, eliminating processes and guidance in the
if the asylum process is on-going. unnecessary demand and freeing education system. These tasks
resources, so that the employment should instead be handled
officers may focus more on coach- through a national platform, al-
Tool for better labour market in- ing / guidance, where it is needed, lowing time for more qualitative
formation
says Marcus Hultin. guidance conversations.
- We put more emphasis on user
analysis and service design than It remains to be seen if this
before, says Marcus Hultin, who National digital platform for guid- channel will become a reality,
is a web developer, working with ance? but digitalization has neverthe-
digital guidance, at the Public The need for redirecting resourc- less become an essential part
Employment Service. How do es and supplementing traditional of Swedish guidance service
young people want to receive the guidance is also the idea behind a delivery.
message and what do they want proposal for a national digital plat-
to read about? It is important to form for guidance that the Swed-
elevate/upgrade the design – we ish parliament presented in May. Nina Ahlroos,
have worked a lot with infographics Here it was said that much of the Euroguidance Sweden