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The Use of ICT in Guidance
The Future of Guidance Takes Place on Facebook
Social media is here to stay is that guidance counselling can “What do you do as a guidance
which, without doubt, poses new be difficult to control and that it can counsellor if you receive a friend
demands for guidance in the fu- be difficult for the guidance coun- request from a parent of one of
ture and the question is whether sellor to act professionally in a me- the young people? To me this is
social media threatens guidance dia where the boundary between not right, because almost cer-
professionals’ monopoly in the the public and the private sphere tainly young people will aban-
future. appears to be non-existent” Ms. don the guidance”, Lasse Skov
Elsebeth Nygaard, Deputy Manag- Laursen says.
In 2011, eGuidance in Denmark er at eGuidance, explains.
introduced guidance through
Facebook which had by then Facebook undoubtedly has the ad- Challenging the Guidance
reached one billion users around vantage that it beats other forms of Counsellor’s Monopoly
the world and about three million communication when it comes to ac- “The guidance counsellor’s mo-
users in Denmark. Providing this cessibility and maintaining contact. nopoly, which exists today, will
service is the result of a wish undoubtedly be challenged.
to provide guidance where the “This means that we can be pres- Now, it is possible for people
people seeking guidance were. ent, when they are. They can re- seeking guidance to find a lot of
ceive an answer, when they want. the information themselves and
But one of the biggest challenges they can to a large extent control
Benefits and New Dilemmas is to act professionally while try- the guidance process” Stefan
“The benefits of guidance on ing to act in a personal manner as Kühne, an initiator of the Austri-
Facebook are that guidance can well” Lasse Skov Laursen from the an/German online journal about
be followed by many, that peo- Youth Guidance Centre in Copen- online guidance, e-beratungs-
ple seeking guidance can de- hagen, states. journal.net, points out. “Now, the
cide whether to follow actively or person seeking guidance can
passively and that people seek- Since there is still a lot to learn, the control some of the process. If
ing guidance can provide each counsellors often encounter new di- he/she does not want to partake
other with guidance. The disad- lemmas with guidance on Facebook in the guidance anymore, it is
vantage of this type of guidance in relation to traditional guidance. very easy to exit a chat or not
reply to an e-mail. In this way,
people seeking guidance have
become more independent and
not all guidance counsellors like
this” Stefan Kühne says.
Read the full article:
http://ufm.dk/en/facebook
Jesper Himmelstrup,
editor, Vejlederen
Translated by
Euroguidance Denmark
