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Valuing diversity: guidance for labour market integration of migrants







                         Recognition of the qualifications and validation of the skills of immigrants are
                     growing, with a strong role for guidance. Many immigrants find jobs outside their
                     area  and  level  of  expertise  not  being  able  to  employ  their  skills  fully  due  to
                     unrecognised qualifications. The process of recognition of foreign qualifications
                     and  diplomas  is  a  fundamental  step  in  the  integration  of  immigrants  and  one
                     being  generally  promoted  across  Europe  (the  IQ  network  case  in  Berlin  is  an
                     example).  Guidance  exerts  a  fundamental  part  in  this  process  by  providing
                     reliable  information  about  connected  processes,  diplomas,  potential  follow-up
                     tracks  and  the  impact  of  qualifications  in  the  labour  market.  In  turn,  validation
                     processes  are  being  used  in  various  ways  to  promote  learning,  social  and
                     economic  integration  and  structure  career  plans  with  a  diversified  resource  to
                     guidance  methods.  The  Centre  for  the  Validation  of  Occupational  Skills,  in
                     Malmo, Sweden and PiA Frankfurt are examples.
                         ICT  can  play  a  positive  role  in  guidance  for  migrant  integration,  but  their
                     impact is relative. Fundamental limitations are that ICT are not always accessible
                     to  immigrants  either  because  the  websites  have  not  been  translated  into  their
                     languages  or  because  internet  access  on  arrival  is  not  easy.  There  are,
                     nevertheless, interesting experiences, such as the migrant portal for integration
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                     (see case-study), in Italy, or the Catalan website for integration in Spain ( ).
                         In  spite  of  its  limitations  as  a  pure  e-guidance  tool,  the  internet  can  be  a
                     good  ground  for  exchange  of  experiences  and  practices  among  migrants  and
                     migrant  associations.  Mentorship  dynamics  can  be  easily  enabled  through
                     internet forums which can be regularly monitored and assisted by experienced
                     professionals. The internet has the further advantage of preserving the anonymity
                     of the users, which can be very important if the migrant has an undefined legal
                     status or is subject to community pressures. The establishment of free telephone
                     services in several languages can also be important.
                         Mentor programmes are successfully used in many countries to address all
                     types of integration problems. Such programmes can make use of immigrant role
                     models  and  serve  a  number  of  purposes:  support  linguistic  and  cultural
                     integration  (as  with  the  Artveldehogeschool  tutorship  programme  through
                     university  students);  develop  CMS  among  the  unemployed;  deconstruct  and
                     counteract  career  self-stereotyping,  as  occurs  in  the  Malmo  Validation  Centre,
                     with  the  intervention  of  qualified  women;  stimulate  entrepreneurship;  enable
                     career  networking,  a  strong  component  of  the  tutoring  scheme  of  the  French
                     CED; and establish qualifying learning paths.
                         Advocacy  is  a  growing  function  in  guidance  for  immigrants,  with  enabling
                     and advocating activities either offered by public authorities or, more frequently,

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                     ( )  www.acollida.gencat.cat [accessed 3.4.2014].






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