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Valuing diversity: guidance for labour market integration of migrants

CHAPTER 7.
Lessons learned

Guidance practices aiming at increasing migrant employability must be
transparent and understandable for practitioners and clients
The main purpose, methods and intermediate steps of practice need to be
understandable to clients, who should also understand the application of
practices: who are the people covered by them, why the proposed guidance
activities are being developed to raise their employability and how they are going
to help migrant individuals take further career steps.
Interventions have to be understandable for practitioners: they need full
awareness of their purposes, application and master the methodologies and
instruments to implement them. Practitioners must understand how each
guidance activity assists migrant individuals in identifying their own potential, the
opportunities for career development that the environment offers, and how to
develop an active approach to labour market integration. Given the diversity and
distinct degrees of acculturation across individuals, they must also have an initial
understanding of when to seek further client engagement or allow them to
disengage from activities, to make them more effective.

Ethical principles should underlie guidance activities which promote
integration in the labour market
Practitioners should follow a code of conduct which ensures that the treatment
they provide to clients is non-discriminative, confidential, respectful of their
principles, values and culture and that the service is not a vehicle for illegal/illicit
interests, or exploitation by potential employers. Guidance practices aimed at
promoting labour market integration of migrants are frequently inserted in
employment services and sector-based VET providers (as with construction)
which tend to match supply and demand of labour. These services must ensure
the transparency and ethical base of recruitment procedures resulting from or
following up guidance practices.
It is important that ethical codes are designed in a way that does not reduce
access to services of immigrants involved in illegal work or being exploited: a
distinction should be made between the clients and the illicit operators.

Access to guidance services should be a universal right
The right to access guidance services should be non-discriminatory and include
individuals in illegal or undefined situations. All programmes, including
introduction to language and culture, should be freely available to all individuals.

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