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Valuing diversity: guidance for labour market integration of migrants







                         Induction programmes which introduce immigrants to the culture, language,
                     systems and institutions of the receiving countries are a first important step for
                     successful  integration.  They  help  start  autonomous  career  development,  by
                     addressing the development of key skills. These initiatives have greater impact
                     when complemented by further CMS development and initial career planning.
                         Recognition  of  foreign  qualifications  and  validation  of  prior  learning
                     experiences are important for immigrant integration but are nevertheless opaque,
                     bureaucratic  and  difficult  to  access  by  lower-qualified  immigrants,  with  more
                     limited  linguistic  and  information  and  communications  technology  (ICT)  skills.
                     SMEs sense the same fundamental difficulties, plus the fact that they incur time
                     and financial costs when they hire immigrants which may require recognition or
                     APL processes.
                         Labour market information for both immigrants and hiring enterprises can be
                     improved.  Some  countries  have  established  dedicated  portals  in  several
                     languages  to  help  both  immigrants  and  employers  in  their  procedures.  Others
                     have  opted  for  centralising  procedures  in  one  agency,  to  create  clearer,  more
                     efficient and more accessible procedures.
                         All professionals involved in provision of the services have some degree of
                     training  in  guidance  methods;  there  are  indications  that  some  also  have
                     multicultural  training.  Training  content,  however,  is  frequently  unclear  and  not
                     homogeneous across practices.
                         Most of the practices analysed do not adapt tools and methods to the target
                     group/the  specific  migration  background,  preferring  to  apply  the  same
                     methodologies as those used for the general population. We have, nevertheless,
                     identified three types of adaptation: adjusting information and advice to immigrant
                     needs;  adapting  assessment  and  counselling  techniques;  and  selecting  and
                     adjusting tools and methods to suit individual needs rather than cultural traits.
                         The  most  common  activities  are  information,  advising  and  signposting.
                     Almost all projects report carrying out interviews and individual skills assessment
                     or  counselling  dynamics,  in  which  some  type  of  needs  and  aspirations
                     assessment is implied. Counselling activities are quite common, both in collective
                     and individual sessions, since they are generally perceived as an effective way to
                     stimulate self-awareness and clarify career options.
                         Guidance  for  immigrant  integration  and  teaching  activities  are  normally
                     associated in two situations:
                     (a)  attaining a basic level in the host country native language and the acquisition
                         of basic knowledge about its history values and systems;
                     (b)  development of CMS in general.










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