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Valuing diversity: guidance for labour market integration of migrants

(c) Both employers and trade unions can play a fundamental role by identifying
the career development needs of migrant workers. Unions can also
contribute by setting up guidance services and developing an advocating
role.
(d) Integrate guidance services in community associations and other socialising
environments. Schools, firms, and local associations can provide
opportunities to develop guidance interventions, providing guidance and
career training to teachers, managers, older workers and directly engaging
them in the activities.
(e) Integration measures need to be marketed in an efficient manner to
immigrant and native groups, explaining the benefits in clear accessible
language. Whenever possible, guidance services should be universally
available for all immigrant citizens, independently of their legal status.

Evidence and accountability
(a) Guidance for integration should be part of quality assurance and
accountability systems of vocational education and training (VET) schools,
other VET providers, employment services and other organisations. They
could include criteria for allocating resources and outcome indicators.
(b) Evaluate the impact of integration activities to understand their effectiveness;
make results available to allow for objective exchange of experiences and
practices and adjust provision.
(c) A structured evidence base makes the results of integration activities visible
and understandable. The results should be communicated to policy-makers,
the immigrant communities and the general population using media suitable
to reach these different target groups.

Sustainability and innovation
(a) Clear commitment of public authorities to pursue coherent integration
practices and allocate resources to them.
(b) Ensure that all relevant ministries, services and administrative levels are
motivated and included in the implementation of coherent, coordinated
strategy.
(c) Encourage more employer engagement by showing how guidance and
counselling of the migrant labour force, and their own engagement in such
activities, can benefit their companies. Benefits include access to a highly
qualified labour force, using the full potential and skills of this production
force, and enabling quick adaptation and upskilling of foreign employees
with improvements in productivity.

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