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Valuing diversity: guidance for labour market integration of migrants







                         Generating  a  solid  evidence  base  regarding  the  results  of  guidance,
                     supported  by  follow-up  and  feedback  activities  and  monitoring  tools  for
                     management, are important elements of quality assurance in guidance. This is a
                     difficult task in the context of programmes which are frequently limited in time and
                     supported by provisional structures.
                         Analysis of the data collected in the case studies will discuss the strategies
                     adopted  and  quality  of  services:  the  quality  of  the  inputs,  such  as  practitioner
                     skills and evidence of targeted methodologies for immigrants; the quality of the
                     processes,  including  activities  developed,  their  organisation,  community
                     involvement,  marketing  techniques,  evidence  gathering, quality  assurance;  and
                     the outputs reported, such as training, internships, placement, satisfaction. The
                     discussion will identify the main characteristics of the practices considering these
                     elements, together with the information collected through secondary sources and
                     interviews,  and  identify  patterns  and  critical  issues  for  guidance  practices  for
                     immigrants.




                     2.3.    The process of guidance for immigrants

                     Section 2.3 aims to establish a clear frame of reference for guidance activities to
                     be discussed in the text. Guidance activities are varied and can be framed in a
                     multicultural  perspective  if  their  underlying  methodologies,  supports  and  tools
                     account  for  cultural  diversity  and  are  adapted  to  the  context  and  specific
                     challenges  of  migrant  individuals.  Table  2  shows  a  description  of  the  activities
                     that  can  be  developed  in  immigrant  guidance  processes  by  adapting  Ford’s
                     typology (2007) to the immigrants’ context.



































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