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Valuing diversity: guidance for labour market integration of migrants
Generating a solid evidence base regarding the results of guidance,
supported by follow-up and feedback activities and monitoring tools for
management, are important elements of quality assurance in guidance. This is a
difficult task in the context of programmes which are frequently limited in time and
supported by provisional structures.
Analysis of the data collected in the case studies will discuss the strategies
adopted and quality of services: the quality of the inputs, such as practitioner
skills and evidence of targeted methodologies for immigrants; the quality of the
processes, including activities developed, their organisation, community
involvement, marketing techniques, evidence gathering, quality assurance; and
the outputs reported, such as training, internships, placement, satisfaction. The
discussion will identify the main characteristics of the practices considering these
elements, together with the information collected through secondary sources and
interviews, and identify patterns and critical issues for guidance practices for
immigrants.
2.3. The process of guidance for immigrants
Section 2.3 aims to establish a clear frame of reference for guidance activities to
be discussed in the text. Guidance activities are varied and can be framed in a
multicultural perspective if their underlying methodologies, supports and tools
account for cultural diversity and are adapted to the context and specific
challenges of migrant individuals. Table 2 shows a description of the activities
that can be developed in immigrant guidance processes by adapting Ford’s
typology (2007) to the immigrants’ context.
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