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Socially responsible restructuring
                                                          Effective strategies for supporting redundant workers




                     6.7.6.   Innovation and effectiveness
                     One  of  the biggest obstacles in supporting the redundant employees in
                     Swedbank has been their unwillingness to use counselling and other support.
                     While groups of redundant employees meeting and helping each other prepare
                     and search for employment opportunities might seem an innovative practice, less
                     than  20  people  out of 550 responded and applied for these meetings.
                     Counselling  for  the  redundant  employees  was also not very popular; about 30
                     people used this opportunity.
                        The  two  main  practices that could be transferable to other enterprises are
                     retraining and responsible outsourcing. The massive retraining programme was
                     performed by the enterprise’s internal training centre, recruiting external experts
                     where internal competences were lacking.
                        If outsourcing reduces costs and improves the quality of service, it often is and
                     should be used. The better practice here is ensuring that the  employees
                     performing the service are not negatively affected. In this case, transferring these
                     employees to the other company benefits all, since the bank continues to receive
                     high quality service by experienced employees, and the employees keep their
                     positions with similar terms as in the bank.


                     6.8.    Siemens beE, Germany (CASE STUDY 8)

                     6.8.1.   Background and context
                     The German company Siemens is a customer  and  investment  goods
                     manufacturer  with  a  focus  on electrical applications, energy production and
                     medical technologies. Siemens has around 410 000 employees worldwide and
                     realised revenues of EUR 77.3 billion in 2008. In Germany there are about 130
                     000 employees. In this context, Siemens is one of the biggest private employers
                     in Germany. Besides the corporate HR department, the three main sectors,
                     industry, energy and healthcare, also have their own operative and strategic HR
                     departments.
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                        Siemens beE ( )  is  the department responsible for organising the transfer
                     company projects at Siemens and comprises several transfer companies, set up
                     for every restructuring project. The first Siemens internal transfer company (beE)
                     was set up in 2002 for the  telecommunication  branch  Information  and
                     communication networks (ICN), with the  objective  of  socially  compatible




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                     ( )  ‘beE’ is the abbreviation for ‘organisationally independent unit’ (betriebsorganisatorisch
                         eigenständige Einheit).






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