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Socially responsible restructuring
                                                          Effective strategies for supporting redundant workers




                     measure is still important for employees who want to shift career, as a way to find
                     out if this work field would be suitable.
                        Siemens beE is recognised positively in local labour markets, in particular by
                     the  Federal  Labour Agency and policy-makers. This is due to the fact that the
                     transfer company is a comparably effective restructuring tool with successful re-
                     employment rates up to 80%. Business partners who can hire former Siemens
                     employees evaluate the services of Siemens beE positively.


                     6.9.    PACE, United Kingdom (CASE STUDY 9)

                     6.9.1.   Background and context
                     The company requiring assistance is a leading  provider  in  outsourcing  and
                     providing IT managed services. One area of their outsourcing activities for both
                     private and public organisations is ‘back-office’ facilities, providing a range of
                     administrative and clerical functions, for financial organisations.

                     6.9.2.   Restructuring and job losses
                     In October 2008, the outsourcing company and a major bank signed a one-year
                     extension to a contract to provide continuing delivery of services to the bank. The
                     extension period involved a major transition project, moving services  in-house
                     while maintaining them on a ‘business-as-usual’ basis. From the 500 employees
                     who were placed at risk of redundancy, the majority  was  undertaking
                     administrative tasks, and only 20 were team leaders or operational managers.
                        In agreement with the Public and  Commercial  Services  Union  (PCS),  three
                     options were available for affected staff: to  take  redundancy;  to  seek
                     redeployment within the outsourcing company, or to join the bank when the
                     subcontracted tasks would be carried over in-house. The majority decided to take
                     redundancy on the terms offered; only a few sought redeployment or took jobs
                     offered within the bank.
                        Employees leaving were invited to apply for up to GBP 1 500 of funding which
                     the company was offering as part of the redundancy packages to support training
                     they wished to undertake, for example, at a local college of further education or
                     university. Those interested had to make a formal application and a committee
                     decided whether a training allowance should be granted, using  guidelines
                     provided  by the company. Certain employees took the opportunity to make a
                     career change or to go into higher education.
                        For employees looking for work, the prospect of searching for jobs elsewhere
                     was an extremely daunting task, which most employees were ill-prepared for in








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