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Socially responsible restructuring
                                                          Effective strategies for supporting redundant workers




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                        The Better West Midlands project ( ) goes further and offers a more holistic
                     support to those facing redundancy. The project was set up in 2006 with funding
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                     through the regional offices of the Learning and Skills Council  ( ) and the
                     regional Government Office, using ESF. It was initially focused on the rapidly
                     declining ceramics industry in Staffordshire but, since the model was successful,
                     it  was  later  extended  to  other sectors with an improved budget. The rules
                     governing the use of mainstream funding for training and retraining,  mostly
                     channelled through the Learning and Skills Council, were significantly relaxed so
                     that training did not have to lead to a recognised qualification. This meant that
                     much of the delivery could be geared to the needs of the employers, employees
                     and the jobs available, though accredited training was also supported.
                        A key feature of the project is the emphasis on partnership in offering support
                     to those facing redundancy, involving employers, worker representatives and key
                     agencies,  such  as  Jobcentre  Plus  and Nextstep. The pivotal role of the trade
                     unions is both innovative and crucial. The Better West Midlands project offers a
                     wide range of possible interventions, the mix of which is determined by the local
                     needs, but includes:
                     (a)  initial assessment and skills for life screening;
                     (b)  one-to-one confidential advice given by qualified career advice and guidance
                         staff, and the development of a career action plan, before considering how
                         learning can support individual short and longer term aims;
                     (c)  opportunities to retrain or reskill;
                     (d)  access to advice on benefit, allowances, debt counselling, self employment
                         opportunities, etc.;
                     (e)  continuing support, mentoring and tracking;
                     (f)  job search and support to employment.
                        Since not all of those facing redundancy will require all of these elements, the
                     customisation of provision to individual needs is an  important  feature  of  the
                     service.  A key success factor is the establishment of an individual action plan
                     with documented activities and timeframe. This is backed up by personal support
                     throughout the period prior to getting back into work and for 13 weeks afterwards.
                        The  Better  West  Midlands  project does not only offer initial advice and
                     guidance,  but  it  also funds retraining activities that many enterprises could not
                     fund, particularly in the throes of a recession.  This  is  an  important  advantage


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                     ( )   The project grew from the special task force set up in 2004 to deal with the mass redundancies
                         at the Rover car plant in Birmingham. This involved the redundancy of 5 000 directly employed
                         staff on one site plus indirect job losses in the many supplier companies. Substantial resources
                         were allocated to provide IAG, job search and training support, some of it from the ESF.
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                     ( )  Different funding arrangements and agencies to administer them are found in Northern Ireland,
                         Scotland and Wales.






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