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Socially responsible restructuring
                                                          Effective strategies for supporting redundant workers




                        Volvo Group, as one of the largest manufacturers of commercial vehicles in
                     the world, decided to sell its automobile manufacturing activities in 1998 to focus
                     its efforts on the market for commercial vehicles. In 1999, VCC was sold to Ford
                     Motor  Company, which saw advantages in acquiring a profitable prestige
                     medium-sized European automobile manufacturer. The Volvo trademark is thus
                     currently used by two separate companies:  the  Volvo Group (manufacturer of
                     commercial vehicles) and Volvo Cars. The case study description focuses on the
                     latter.

                     6.12.2.   Restructuring and job losses
                     2008 was a very challenging year for the entire car industry following the impact
                     of the global financial crisis and resulting economic turmoil. Volvo Cars global
                     sales  volumes  fell  by  18.3%.  The  decline in sales in the US, Volvo’s largest
                     single  market,  was  particularly difficult for the firm. The economic fluctuations
                     created a very uncertain situation for the company and the downturn in the car
                     industry was more drastic than expected.
                        Earlier adjustment strategies had been based on voluntary schemes such as
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                     early retirement and educational offers ( ). This time, however, the situation was
                     more  dramatic and so were the consequences. In response to economic
                     developments, Volvo decided to cancel the third shift in the Torslanda plant to
                     match  production  volumes  to  reduced  order levels. All departments had to cut
                     costs to manoeuvre the company out of the economic downturn. Savings could
                     be  obtained in several ways, but dismissals of part of the workforce were
                     considered  unavoidable.  For  the  whole company, the cost-cutting process
                     resulted  in  a  notice  of  dismissal concerning 6 000 employees globally, with a
                     number eventually maintained or re-employed. As of mid-October 2009, VCC had
                     19 600 employees globally, as opposed to about 24 600 in June 2008.
                        The adjustment strategy, known as ‘right-sizing’, was based on the following
                     principles:
                     (a)  a well-functioning company;
                     (b)  optimising balance between the commercial and industrial parts of  the
                         enterprise;
                     (c)  maintaining knowledge in all industrial functions;
                     (d) competitive products;
                     (e)  keeping key competences within the company.
                        The first notice came in June 2008 and  mentioned  1  200  employees  in
                     different VCC locations. A key aspect of the reorganisation was to redefine and


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                     ( )  Volvo had experience of giving notices of dismissal in previous ‘crisis periods’, but this was
                         several years ago and on a much smaller scale than during the 2008-09 restructuring process.






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