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Socially responsible restructuring
                                                          Effective strategies for supporting redundant workers




                     identify key activities, deliverables and staff functions  to  be  suppressed,  to
                     reduce duplication. All units underwent significant changes to adapt to the new
                     economic targets. The new organisation merged various departments to achieve
                     synergies and more efficient internal communication channels. The new set-up
                     resulted  in  a  flatter  organisation and more strategic competences in-house.
                     Throughout the reorganisation, a clear focus was also on keeping research and
                     development as one of the core activities in Volvo.
                        The  new organisation demanded new roles and job descriptions, new
                     competence  schemes  and a new selection of people who could match the
                     competence requirements. Throughout the restructuring  process,  instructions
                     were  given  to  keep  essential competences in the firm, such that competences
                     were  a  decisive  factor  in  the  selection of people to keep in the company.
                     According to the Swedish Employment Protection Act, length of  service  and
                     competence  determine the priority of the employees in redundancy processes.
                     The company can, in cooperation with the trade unions, agree on other criteria,
                     but this is usually more costly for the company.
                        During the summer, however, it became clear that the first notice would not
                     solve the challenging situation, as the financial crisis hit harder than expected. A
                     second notice was given in October 2008, which concerned an additional 2 700
                     employees.
                        The result of the restructuring process had significant differences  between
                     planned and actual redundancies. The company was able to limit the redundancy
                     numbers through a significant reduction of costs in other areas, such as supplier
                     contracts, purchased services, IT and co-location of offices. Some 4 616 people
                     were made redundant during the restructuring process, including  1  215
                     consultants whose contracts were terminated: this is about 1 400 fewer than the
                     number of notices issued in June and October 2008. Overall, about 6 000 people
                     left Volvo Cars. In addition to those who were dismissed, a number of employees
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                     had agreed early retirement schemes or educational  packages  ( ) before the
                     ‘right-sizing’ process, but these departures did not come into  force  until  2009.
                     Part of the staff reduction was also due to natural staff changes, with employees
                     leaving the company because they found other jobs or moved geographically.
                        The supply chain was also affected by the restructuring process. Volvo is a
                     large purchaser of goods and services and for many suppliers, the company may
                     be their main raison d’être. It is likely that several VCC suppliers were hard hit by
                     the restructuring, but no precise estimate exists at this stage.


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                     ( )  Volvo offers two kinds of educational packages: one where the company finances the whole
                         training for an employee and one where the company gives some financial support to facilitate
                         training as part of the severance pay package.






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