Page 44 - euroguidance-highlights-2020

These sessions have ignited in our practitioners the Before the training was given to counsellors,
urge to discuss this topic further with others work- field and questionnaire studies were conducted 2.3 Digital Approaches
ing in guidance. We thus urged our practitioners in provincial directorates and an analysis of
to visit the website where they could further read training needs was similarly conducted. Based
articles, commentaries and reflections on guidance on the results of this training needs analysis,
and social justice developed by a group of guid- an extensive training programme was arranged
ance researchers and practitioners. specifically for the counsellors who mostly en-
gage with employers. The training programme
Training Programme for Increasing consisted of different topics, such as teamwork,
Counsellor Competence communication, planning, customer relationship
management (CRM), analysis skills, information European countries have been continually discussing online guidance services and how they can be
Competence is one of the key elements in best applied to providing information, advice and guidance. It is already clear from previous chapters,
achieving successful results, especially in the transfer, problem solving skills, solution-oriented and those to come, that there was an increased focus on the provision of support by the Network
approaches, image management etc. The expected
field related to human relations. Individuals’ and its members remotely / digitally over the course of 2020. In this annual publication we have
employment expectation and career goals can be results of the training are that practitioners will consistently sought to furnish information with regard innovative ‘digital approaches’ and in this
increase their competences and that they will offer
extremely varied, depending on their willingness, edition, naturally, we are placed to provide more examples than ever.
relevancy and interest. On the other hand, em- better services.
ployer’s priorities and expectations can also vary. As a result of the studies on increasing the
It is very important to keep in consideration recent quality of counselling services, it is necessary to Online Study Visit: I learned about different practices being used in
developments and future anticipation about the examine the client’s expectations, labour market ’Guidance in Belgium, Flanders’ other countries. And I have made new friends
labour market in order to give suitable guidance and sectoral situation. The model of providing as well. A big thank you.’ (R.F., National School
th
th

to a client who needs advice from a counsellor. quality consulting services in accordance with the Between the 30 of November and the 4 of Support Services, Malta)
profiles of employers with an approach that takes December 2020, 20 guidance professionals from 13
Thus, counsellors have a significant impact on European countries were hosted by Euroguidance ‘I learned so much from the presentations and the
most of the employers who are looking for into consideration the characteristics of the labour Flanders. During the online study visit, participants participants. Thank you so much for your effort!’
market has become an important need.
candidates for their job vacancies. In this context, gained a deeper insight in guidance in Flanders (A.K., National Office of VET and Adult Learning,
it is very important that guidance practitioners After the training needs analysis, extensive train- and the Brussels Capital Region. The programme Hungary).
have the knowledge of current needs. That is ing was provided to the employer counsellors covered policy and practice in lifelong guidance,
why it is important to increase the competence in February and March 2020. Altogether 100 with particular attention on inclusion. ‘I had doubts if the study visit could be done
of counsellors and to ensure that they have the employer counsellors from different parts of online and expected much less than we got, it
necessary equipment in working with employers. Turkey attended the training. The training lasted During group presentations and other exchanges, was organized magnificently, and I congratulate on
In 2020, Euroguidance Turkey organised training for 5 days for each group - and 4 weeks in total. participants had the opportunity to network and that. It helped me forget about COVID-19 for a few
for employer counsellors in order to increase their An expected result of the training is that it will get to know each other. New contacts were made, days and reminded me how much I love what I
knowledge and competence, especially in the con- increase the quality of career guidance services of networks were broadened and seeds of new do.’ (M.J., University of Belgrade Centre for Career
text of career management and skills assessment. İŞKUR, the public employment services of Turkey. collaborations were planted. Development and Student Counselling, Serbia)
The participants said: Digital Guidance in focus
‘This study visit was very enriching for me as a The potential of ICT in career guidance has already
career guidance professional. We had the chance been recognised for a long time. This potential has
to experience different types of learning: PPT’s, been further highlighted with the onset of the
group presentations, breakout rooms for discussion. COVID-19 pandemic, making computer-assisted

44 2. EUROGUIDANCE NATIONAL LEVEL ACTIVITIES 2. EUROGUIDANCE NATIONAL LEVEL ACTIVITIES 45