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3�2 Monitoring /                     3� 2� 2 provided by private

                evaluation of career                 employment agencies
                guidance and                         Yearly as of 31  January, private employment
                                                               st
                counselling in the                   agencies registered by the MLSA are required
                                                     to submit an overview of their activities for the
                employment sector                    previous year to the General Directorate of the
                                                     Labour Office� The overview provides neither
                3� 2� 1 provided by public           the number of persons nor the methods of
                                                     providing guidance counselling services�
                employment services


                The Labour Office covers 14 regional offices and
                about 225 contact points� Every labour office
                has established and tuns an Information and
                Counselling Centre (ICC)� There are 79 ICC in the
                country as a whole, providing career counsel-
                ling to pupils (in cooperation with schools) and
                adults (unemployed and other citizens)� During
                the first half of 2014, ICC provided services to
                more than 370 thousand clients�

                Career guidance and counselling provided by
                public employment services is monitored and
                evaluated by the General Directorate of the
                Labour Office (Generální ředitelství Úřadu práce
                České republiky, GŘ ÚP)� One of monitoring tools
                is a national system of monitoring indicators� It
                also includes performance indicators for guid-
                ance counselling involving job brokering and
                performance indicators for special guidance�
                The General Directorate of the Labour Office
                also monitors the International PES Benchmark-
                ing indicators  recommended by the European
                         18
                Commission�

                Furthermore, organisations operating as “regis-
                tered social services providers” provide career
                counselling and they are guided by standards,
                which also regulate monitoring/evaluation
                processes (in the Quality Standards of Social
                Services )�
                     19




                18     www.pes-benchmarking.eu/
                19     www.mpsv.cz/files/clanky/11911/vyhlas-
                   ka_505-2006.pdf




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