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Five months after becoming unemployed, an has not yet been completed� This system is
individualised action plan is developed for each linked to the National Register of Vocational
jobseeker� The number of people receiving Qualifications� 11
counselling varies according the composition
of the registered unemployed and depends on
the capacity of the public employment services 2� 5� 2�1 provided by the public
(PES)� The PES run a web-based national job employment services
matching service, which enables a jobseeker to
select from vacancies notified to the public em-
ployment services� In addition, personal face- StrengthS
to-face counselling and placement services are The legislative basis of counselling services
available at some local labour offices, although at labour offices as part of the active
12
these are intended mainly for jobs requiring low employment policy measures, which can
to medium skills as very few of the registered be purchased from an external supplier, the
vacancies are for high skilled jobs� availability of counselling services, which are
free of charge, focussing on a wide spectrum
Since January 2013, the Ministry of Labour and of clients, qualifications, expertise, profession-
Social Affairs has sought to provide better and alism and the high level of motivation of coun-
more extensive career advice and assistance, selling practitioners, the range and quality of
not only to jobseekers but also to employers, the guidance services provided, cooperation
municipalities and social partners� Better com- with other departments and social partners,
munication and information transfer between the existence of an autonomous counselling
the local contact offices and the regional department, the technical and IT background
branches of the Labour Office and employers for the counselling department, Information
is expected to increase vacancy notifications� and Counselling Centres and their central
A new methodology and standards of work are support functions� 13
being developed for better counselling services
and more funding has been made available� WeakneSSeS
The lack of a career system, systematic further
In 2012, the profession “career counsellors” (ka- vocational education, insufficient staffing, no
riérový poradce), was included in the National guarantee for the quality of the counselling
Register of Occupations (Národní soustava services, supervision, increased bureaucra-
povolání, NSP); this covers four types of position, cy, insufficient time to work with clients, an
which are more specifically detailed, although accumulation of functions, no unification of
evaluation standards for these professions are methods and approaches to client-oriented
still needed� Hopefully, once these standards work, significant differences between labour of-
have been incorporated into the National Reg- fices: in the organisation of client-oriented work,
ister of Vocational Qualifications (Národní in the numbers of clients per staff member, in
soustava kvalifikací, NSK), a training programme terms of technical equipment and office space,
for career counsellors will be developed� To an administrative approach to elaboration of
date, no formal training has been established the individual action plan, underestimation of
for career counsellors�
Job profiles are mapped at the national level by 11 www.skillsforemployment.org/KSP/en/Details/?d-
sector councils and described in the National n=WCMSTEST4_116649
Register of Occupations – a database that 12 Act No� 345/2004 Coll� on employment
has provided information about labour market
needs by describing the generic and profession- 13 FREIBERGOVÁ, Z� Informačně-poradenské služby
al competencies of occupations since 2007� It veřejných služeb zaměstnanosti podporující pra-
covní uplatnění občanů: popis stávajícího a návrh
has been developed through a series of projects nového modelu. Praha: Národní vzdělávací fond,
financed from the European Social Fund and 2008�
6