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P. 103

Socially responsible restructuring
                                                          Effective strategies for supporting redundant workers




                        The  initial  attitude  of companies towards establishing a transfer company
                     depends  largely  on  the  experience that management and works council
                     representatives have gained in the past with this instrument, either first-hand in
                     earlier restructuring projects or through accounts of other firms, as well as on the
                     quality  of  the  external  partners involved. After the creation of an AutoVision-
                     managed transfer company, feedback from customers is usually positive, since
                     more and more firms come to see the transfer company as creating a win-win
                     situation for them and their former employees. The instrument has become quite
                     popular,  and  local policy-makers tend to suggest the setting up of a transfer
                     company if a firm faces redundancies. As a reason for this popularity, AutoVision
                     considers that transfer companies strain public budgets less than the outcome of
                     job cuts.
                        The main messages for other organisations facing restructuring is the need to
                     establish a framework contract with their transfer services  provider,  specifying
                     minimum  standards  and  benchmarks for assessing the extent to which agreed
                     services have been provided. This is crucial  for  ensuring  quality  of  guidance,
                     training and counselling measures, and for providing fast and effective starts.
                        Further, the company called for more strategic thinking  and  proactive
                     behaviour in human resources planning. A sound  personnel  development
                     strategy can make restructuring either unnecessary in the first place or alleviate
                     its impact to a considerable degree.


                     6.2.    BenQ Mobile in Germany (CASE STUDY 2)

                     6.2.1.   Background and context
                     In 2005, the Taiwanese electronics company BenQ took over Siemens’ mobile
                     phone  branch  and  merged  it with its own, creating BenQ Mobile GmbH & Co.
                     OHG. This newly formed daughter company continued operations at the former
                     Siemens establishments in Kamp Lintfort,  Bocholt  (production)  and  Munich
                     (development,  sales  and  distribution, administration). This case study is
                     concerned only with the Munich establishment.
                        During the years preceding the takeover, Siemens had failed to  adjust  to
                     several upcoming trends on the mobile phone market, so the mobile  phone
                     branch was in a critical state when it was incorporated into the new BenQ Mobile
                     company. Since failures in strategic orientation  were  not  corrected,  product
                     image  deteriorated further following the transition of the brand name from
                     Siemens to BenQ. Sales figures plunged in 2006, leading the mother company to
                     stop  financial  support  to  BenQ Mobile. Insolvency was declared in September








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