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Socially responsible restructuring
                                                          Effective strategies for supporting redundant workers




                     simplest would seek to build on these minimum entitlements, and our research
                     would suggest this is achieved in three main ways.
                        The first is by enterprises and  organisations  providing  internally-sourced
                     support to affected employees. This ranges  from limited additional short-term
                     help to, in the most extensive arrangements,  more  in-depth  support  available
                     over extended periods. As for the more extensive in-house arrangements in the
                     case  studies,  they  are restricted to large and previously robust and successful
                     companies, which are both able, and willing, to fund this support for a variety of
                     reasons. SMEs are less able to provide internally facilitated support. Where case
                     study  evidence draws on SME practice,  it suggests that this emphasises
                     compliance and reactive adjustment with little or no supplementary  support
                     unless driven by external facilitation, funding and support.
                        The second possibility is by  enterprises  and  organisations  commissioning
                     services through public or private  sector  partners.  External  supplementary
                     support  seems of particular significance to guidance-related assessment,
                     counselling, brokerage and associated individual and group level support, driven
                     by the need to supplement what may be available from in-house resources. The
                     reasons for engaging other partners may be due to a range of issues, including a
                     lack of capacity and necessary expertise, or because these services are fully, or
                     partly, publicly funded.
                        The third approach is through public sector funded bodies (frequently including
                     specialist support agencies and PES) when public policy in Member States, or
                     discretionary  local  practice, has created proactive ways of offering services to
                     companies and workforces that require them.
                        In some examples, continuous business support can also be offered (e.g. in
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                     the  UK  via Business Link) ( ) to the business and to develop the residual
                     workforce.  This  can be particularly valuable where both a business and
                     continuing human resource development (HRD) review are needed to ascertain
                     the  training  and development needs of the residual workforce, including
                     identifying both skills gaps and shortages. In this context, the business plan for
                     the company can frequently  be  concerned  simultaneously with both short-term
                     survival and, longer-term, with securing new markets for their products  and
                     services.  However, in general, it seems the value of support provided to
                     ‘survivors’ (Chapter 2) does not seem to  get  sufficient  appreciation  in
                     restructuring adjustments in Europe.
                        Each of the adjustment strategies explored through the case studies include
                     varying levels of career guidance input.  However,  whereas  some  approaches
                     and strategies seek mainly to deal with the consequences of restructuring, others

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                     ( ) See: www.businesslink.gov.uk [cited 6.5.2010].






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