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Socially responsible restructuring
                                                          Effective strategies for supporting redundant workers




                     GOOD PRACTICE EXAMPLE
                     Partnership delivery of Response to redundancy (R2R) programme
                     (England)

                     The East of England Development Agency (EEDA) has, with partners, a key role to develop the
                     economy of the Eastern Region. It established Response to redundancy (R2R) in early 2005, in
                     conjunction with the European Social Fund (ESF).

                     R2R offers services to people whose jobs are at risk or who are in the process of being made
                     redundant. Those eligible live within or outside the region but are employed by public or private
                     sector organisations at a location in the East of England.

                     EEDA and ESF have jointly invested GBP 2.6 million in R2R over the past four years. EEDA is now,
                     with ESF, investing GBP 2.2 million in a new Response to redundancy package as part of a wider
                     GBP 6.2 million ‘Beyond 2010’ skills training programme.

                     The Response to redundancy programme complements the Rapid response service – initiated in
                     2002 to support larger-scale redundancies – which is operated on a regional basis by Jobcentre
                     Plus (PES) and other provision recently introduced by the Learning and Skills Council (LSC).

                     R2R focuses on providing a range of support to enable individuals, including both career guidance,
                     on an individual and group basis, and potentially financial support, to undertake training.

                     Source: Case study 14.


                        Working relationships before restructuring are among the success factors for
                     partnership arrangements. In each of the  German  transfer  companies  (Case
                     studies  2  and  8),  as well as in Volvo Cars Sweden (Case study 12) and
                     Teliasonera Finland (Case study 10) the development of working arrangements,
                     resourcing allocations and delivery structures to support employees in ‘better’
                     times for the enterprise were vital to delivery of early guidance support together
                     with other services in the context of large redundancies. The key issue seems to
                     be agreement among social partners which predate redundancy situations, and
                     which were transferable across different restructuring contexts.  In  Wales,  the
                     combination of the ProAct and ReAct programmes was also put in place by the
                     Welsh Assembly so that subsequent redundancy situations could be supported
                     (Case studies 10 and 12).
                        Clear  synergy  in  the partnership underpins the delivery of comprehensive
                     services to redundant workers and at-risk employees. Many of the cases studies
                     have involved multiple guidance interventions, often combining both group and
                     individual  support. These often required different skills sets and effective
                     partnerships, were able to draw on  synergies  across  different  types  of
                     practitioners  and  organisations, covering career guidance, training and labour








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